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SALT LAKE CITY -- An amazing coincidence has allowed a woman to give back to Primary Children's Medical Center. When things looked doubtful, she managed to get an app approved for iTunes.
Jeff Wright owns "In Their Pocket," a company that designs apps. Recently, he contacted KSL to volunteer his services. He wanted to create an app for the annual KSL Radiothon, which benefits Primary Children's.
Wright's idea was to create a donation app that would also include KSL's show notes, stories from patients and the people who have helped out.
"We had a short time frame to build this," he said.
Everything fell in to place, and the app was approved. However, Apple pulled it from iTunes over a technical issue.
"And so they said it's no longer approved," he said.
Wright made the appropriate changes and resubmitted the new Radiothon app. Unfortunately, he did that Tuesday. It can take Apple programmers two or three weeks to approve an app and get it on the app store.
Wright called Apple support and pleaded with them.
"I called and I said, ‘No, this is too important. It has to go on Thursday,'" he explained.
Naturally, the woman he spoke to deals with calls like that all day. Everyone's app is just as important. She wouldn't budge.
"When I said it was for Primary Children's Medical Center, it was like the world changed," Wright said.
Amazingly, that woman from California had a connection to Primary Children's. The customer service representative suddenly became emotional as she told Wright that she was driving through Utah, years ago, when her child got sick.
"It did not end up well, and her child died," Wright said.
But the woman never forgot the care that her child was given at Primary Children's. She was so grateful, all these years later, that she found a way to give back.
The app was approved and online within an hour.
E-mail: athomas@ksl.com
