Organized retail crime costs Utah businesses $1 billion


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BOUNTIFUL — Target is closing nine stores in major cities across four states, claiming theft has made the environment unsafe for staff and customers.

Utah stores are also feeling the pinch and collectively are losing upward of $1 billion in stolen merchandise each year.

Members of the Taskforce Against Organized Retail Crime started this specific agency in 2020.

"Organized retail crime really started when online marketplaces came around," said James Russell, a supervising special agent with the Utah Attorney General's Office. "As the economy struggles — the theft goes up. Especially during COVID, we saw an increase, and it has just exploded since then."

On Wednesday in Bountiful, agents held an operation to track suspected thieves. Agents monitored shopping patterns and then followed criminals to their next shoplifting location.

"We've got to find a way to get these aggregated into felonies because these thieves can bounce from city to city without having any communication from one store to the next," case unit agent Steve Jensen said. "We do have the violence, but it's not to the levels that we are seeing around the country."

Agents noted their communication with store owners is helpful in stopping criminal activity. Agents said prosecution is the toughest part, and they are calling for Utah lawmakers to pass stricter laws.

"Yesterday, we made five arrests in about five or six hours, and we found that many of those were individuals who were hopping counties to commit crimes," Jensen said. "We're ahead of the game in the fact we have a team with AG's office that is in place. That is something many states don't have."

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Brittany Tait
Brittany Tait is a general assignment reporter for KSL-TV

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