Sandy couple says emergency TRAX buttons don't work

Sandy couple says emergency TRAX buttons don't work


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Marc Giauque reporting A Sandy man says he is not re-assured about security on TRAX after an experience his wife had on Tuesday.

Richard Grappendorf has been worried about his wife's travels on TRAX, especially after a woman was assaulted a few weeks ago.

Yesterday, he claims she was riding the train from the University of Utah when a fight between a number of young men broke out. Grappendorf says that prompted her to push the emergency button. "She didn't get any response back, and it wasn't too long before the fight separated enough that the doors closed and the conductor went on," he explained.

Grappendorf says at the end of the ride, his wife asked the TRAX operator about it, and that he told her he never heard any alarm. He says the operator also told his wife that he saw the fight in a rear-view mirror and contacted security. UTA says it has no report of any incident on board the train.

UTA says it's checking out the train to make sure every alarm is functioning. A spokesperson says they often get false alarms, but that drivers must respond to every one.

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