Latest Stories
Totaled car? Why your car insurance keeps charging premiums and how you can stop it
Matt Gephardt and Sloan Schrage, KSL | Posted May 24 - 10:30 p.m.
Would you pay to insure a car you no longer own? It happened to a Cedar Hills man and when he asked his car insurance company for a refund, they refused.
A year later, no charges filed in Sandy stalking case
Daniella Rivera, KSL | Posted May 24 - 5:45 p.m.
Lessons were learned and policies were changed were the result of a KSL investigation into a stalking case in Sandy. But a year later, no charges have been filed in the case.
Why'd you steal my package? A restitution payment finally arrives a decade later
Mike Headrick, KSL | Posted May 21 - 4:33 p.m.
Nearly 11 years ago, KSL Investigators set up a sting operation targeting porch pirates. A person was caught and ordered to pay restitution. Years later, a payment arrived.
Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones
Matt Gephardt and Sloan Schrage, KSL | Posted May 20 - 9:30 a.m.
Imagine getting billed month after month for a phone you never wanted and that you thought you had already sent back to the carrier. That's the situation Terry Caselli faces.
Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it
Matt Gephardt and Sloan Schrage, KSL | Posted May 17 - 5:45 p.m.
A Salt Lake man says he can't get a carrier to stop never-ending misdelivered packages. Sick of the recurring headache, he put in a call to KSL's Matt Gephardt.
Sister of man killed by Taylorsville officer speaks out after manslaughter charge
Courtney Johns, KSL | Posted May 15 - 9:13 p.m.
The family of Henry Chavez Jr., who was killed in a Taylorsville police shooting, is speaking out after an officer was charged with manslaughter.
Driveway disaster: Here's how you can spot an asphalt paving scam
Matt Gephardt and Sloan Schrage, KSL | Posted May 15 - 10:05 a.m.
A Centerville man who spent thousands on a home improvement project done wrong has a warning for the rest of us: Do a little more digging before you hire someone to pave asphalt.
West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill
Matt Gephardt and Sloan Schrage, KSL | Posted May 10 - 5:45 p.m.
A West Jordan says he got surprised by $25,000 bill after a mix-up on the procedure's prior authorization.
Weber County Sheriff's Office implements new policy after child sexual abuse case 'mishandled'
Daniella Rivera, KSL | Posted May 10 - 2:00 p.m.
The Weber County Sheriff's Office said it has reduced its active case backlog and implemented a new case management policy after a child sexual abuse case was mishandled.
Here's why used car prices and demand are soaring right now as gas prices skyrocket
Matt Gephardt and Sloan Schrage, KSL | Posted May 10 - 9:03 a.m.
When gas prices go up, used car prices go down, usually. But prices and demand now are climbing. We wanted to know why.
Rock chip justice: How worn mud flaps can impact liability for cracked windshields
Matt Gephardt and Sloan Schrage, KSL | Posted April 29 - 9:35 a.m.
When it appears that a truck with worn out mud flaps kicks up rock that causes rock chip damage to a windshield, is it just bad luck or bad equipment? That's what Philip Munoa was asking.
Get Gephardt helps Murray man fight internet provider for promised renewal offer
Matt Gephardt and Sloan Schrage, KSL | Posted April 22 - 9:35 p.m.
Investigators with the Utah Division of Consumer Protection will tell you: The more evidence you have that a company isn't honoring its offer, the easier it is for them to step in and help.
Home insurance premiums in Utah rising at a 'troubling' rate
Matt Gephardt and Sloan Schrage, KSL | Posted April 21 - 7:38 p.m.
Home insurance costs in Utah rose nearly six times faster than paychecks.
Utah woman fights for retail credit after her traded-in devices get lost in shipping
Matt Gephardt and Sloan Schrage, KSL | Posted April 17 - 11:09 a.m.
Who is responsible when your return or trade-in gets lost in shipping when the retailer supplied the label?
Serial sexual predator at center of KSL Investigation facing new felony charges behind bars
Daniella Rivera, KSL | Posted April 7 - 1:30 p.m.
A serial sexual predator at the center of a KSL Investigation has been charged in three new felony cases while incarcerated.
Civilian group 'Predator Poachers' confronts repeat sex offender at Utah halfway house
Daniella Rivera, KSL | Posted April 4 - 5:01 p.m.
A repeat sex offender who was getting another chance at freedom is back behind bars after a civilian predator hunter group confronted him inside a halfway house in Salt Lake City.
Bill pay mistake becomes costly for Utah woman
Matt Gephardt, KSL | Posted April 3 - 7:39 p.m.
Edwina Greene made a bill pay mistake and sent money to an account she closed years ago. Unable to get her money back, she decided to Get Gephardt.
How to protect yourself from rising threat of voice phishing scams
Matt Gephardt and Sloan Schrage, KSL | Posted April 2 - 6:51 a.m.
Security experts warn voice phishing has become a much more common technique to trick people out of sensitive information. Here's how you can protect yourself and your employer.
How scammers are exploiting long wait times at airport security
Matt Gephardt, KSL | Posted March 27 - 1:50 p.m.
As hours-long wait times at airport security make headlines, scammers are exploiting the situation.
Cellphone video of Taylor Frankie Paul did not initially come through public records request
Daniella Rivera, KSL | Posted March 25 - 8:02 p.m.
Cellphone footage of Utah mom and influencer Taylor Frankie Paul was not initially released through a public record request, according to documents obtained by the KSL Investigators.
How keeping your important documents in digital storage can be a lifesaver
Matt Gephardt, KSL | Posted March 20 - 6:02 p.m.
These days, much of our documented lives are kept digitally, but many of us resist using digital storage for important documents. Here's why experts warn it could work against you.
How buyers can steer clear of buying a car with a stolen identity as VIN cloning surges
Matt Gephardt and Sloan Schrage, KSL | Posted March 19 - 8:38 p.m.
While many times criminals used cloned VINs to disguise stolen vehicles, some use them to hide a vehicle's true history to sell you a salvaged and/or unsafe car.
Syracuse woman fights medical billing error after getting charged twice for one visit
Sloan Schrage, KSL | Posted March 15 - 11:12 a.m.
One trip to the emergency room, two identical bills. When a hospital insisted that a Syracuse woman pay again, she called in Get Gephardt to help her fight a medical billing error.
Saratoga Springs couple targeted by phone number identity thief in port-out fraud
Matt Gephardt and Sloan Schrage, KSL | Posted March 11 - 10:45 a.m.
A Saratoga Springs couple said a criminal has hijacked their mobile phone number and used it to steal their identities and their money.
