Utah woman gets $5,492 refund almost 1 year after construction job never began

Latest Stories

Woman loses $160 loaded onto Walmart Green Dot prepaid debit card

Woman loses $160 loaded onto Walmart Green Dot prepaid debit card

Matt Gephardt and Sloan Schrage, KSL  |  Posted Oct. 27 - 9:07 p.m.

An Ogden woman says nearly all of the $160 she loaded onto a Walmart prepaid debit card disappeared within minutes. The KSL Investigators examine what happened.
Regulators target middle men of online fraud

Regulators target middle men of online fraud

Matt Gephardt, KSL  |  Posted Oct. 26 - 9:03 p.m.

When online sellers take your money but never deliver, tracking them down can be nearly impossible. Now, federal regulators are going after the credit card processors.
Caller ID said Charles Schwab. It was a scammer who stole nearly $3K

Caller ID said Charles Schwab. It was a scammer who stole nearly $3K

Matt Gephardt and Sloan Schrage, KSL  |  Posted Oct. 22 - 9:01 p.m.

A Sandy man thought his financial institution was calling to warn him about fraud. Instead, he was talking to a crook who stole nearly $3,000 from his account — now it's gone.
Utah legislative hearing focuses on accuracy of water funding study following KSL Investigation

Utah legislative hearing focuses on accuracy of water funding study following KSL Investigation

Daniella Rivera, KSL  |  Posted Oct. 22 - 10:16 a.m.

Utah lawmakers questioned the accuracy of a state-funded water infrastructure study after a KSL Investigation found it did not account for existing utility revenues when estimating future funding needs.
Need a passport fast? Watchdog questions courier companies' promises

Need a passport fast? Watchdog questions courier companies' promises

Matt Gephardt, KSL  |  Posted Oct. 20 - 9:02 p.m.

A consumer watchdog says about 85% of active registered passport couriers use marketing techniques it considers deceptive.
Stratos Project water application reveals new details on massive data center

Stratos Project water application reveals new details on massive data center

Garna Mejia, KSL  |  Posted Oct. 17 - 5:48 p.m.

A newly filed water permit application for the proposed Stratos Project is providing the most detailed look yet at the planned data center development in Box Elder County.
Water permit application for Stratos data center expected to be filed 'shortly'

Water permit application for Stratos data center expected to be filed 'shortly'

Daniella Rivera, KSL  |  Posted Oct. 14 - 10:02 p.m.

The KSL Investigators are tracking progress on the Stratos Data Center Project approved in Box Elder County.
Utah woman says supplement advertised for $22 cost her nearly $200. Now she can't get a refund

Utah woman says supplement advertised for $22 cost her nearly $200. Now she can't get a refund

Matt Gephardt, KSL  |  Posted Oct. 13 - 9:07 p.m.

A Murray woman says she was charged nearly $200 for a knee pain supplement advertised for just $22. Now, she says repeated promises of a refund have gone nowhere.
Study behind proposed water cost increases didn't examine existing revenue

Study behind proposed water cost increases didn't examine existing revenue

Daniella Rivera, KSL  |  Posted Oct. 8 - 7:28 a.m.

A nonprofit organization is challenging the accuracy of a state-commissioned study that identified a $1.2 billion annual need for water infrastructure projects.
Draper woman fights to get Turo host booted after making fraudulent rental car damage claims against her

Draper woman fights to get Turo host booted after making fraudulent rental car damage claims against her

Matt Gephardt and Sloan Schrage, KSL  |  Posted Oct. 5 - 10:10 p.m.

A renter says the photographic evidence a Turo host sent as proof that she damaged his car is only proof of fraud. Now she wants him off the platform.
Get Gephardt helps Layton man who says he can't sell his car because of wrongfully branded title

Get Gephardt helps Layton man who says he can't sell his car because of wrongfully branded title

Sloan Schrage and Matt Gephardt, KSL  |  Posted Sept. 23 - 9:02 p.m.

Imagine not being able to sell your car because of a mistake someone made at the DMV. One Utah man faced just that. He decided it was time to Get Gephardt.
'We lost our house': A deadly standoff left homes riddled with bullets. Who pays for the damage?

'We lost our house': A deadly standoff left homes riddled with bullets. Who pays for the damage?

Daniella Rivera, KSL  |  Posted Sept. 22 - 8:08 a.m.

More than a year after a deadly standoff in Hyrum left homes riddled with bullets, some neighbors say they struggled to find financial help despite the trauma they endured.
Lindsey Vonn warns fans about scammers impersonating her online

Lindsey Vonn warns fans about scammers impersonating her online

Matt Gephardt, KSL  |  Posted Sept. 17 - 9:08 p.m.

Olympic ski legend Lindsey Vonn said scammers are creating fake accounts impersonating her. The warning comes as con artists increasingly use AI and deepfakes to make celebrity scams harder to spot.
Condo owner says HOA should help with $25K in damages. HOA disagrees

Condo owner says HOA should help with $25K in damages. HOA disagrees

Matt Gephardt, KSL  |  Posted Sept. 14 - 9:02 p.m.

It's the stuff of nightmares: something coming up from your sewer line, repeatedly. But for Barbara Jensen, that's her reality.
Amazon launches AI tool to help customers spot fake messages

Amazon launches AI tool to help customers spot fake messages

Matt Gephardt, KSL  |  Posted Sept. 10 - 9:03 p.m.

A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.
Here's how the rental insurance offered by your landlord leaves you exposed

Here's how the rental insurance offered by your landlord leaves you exposed

Matt Gephardt and Sloan Schrage, KSL  |  Posted Sept. 8 - 9:04 p.m.

If you think the convenient coverage offered by your landlord covers your stuff in case of an unexpected event, here's why you're in for a nasty surprise.
Utah kids rank 3rd nationally for money lost to online scams

Utah kids rank 3rd nationally for money lost to online scams

Matt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 20 - 9:07 p.m.

FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.
Utah changes birth certificate policy after KSL Investigators uncover records issue

Utah changes birth certificate policy after KSL Investigators uncover records issue

Daniella Rivera, KSL  |  Posted Aug. 14 - 5:00 p.m.

A family experienced what felt like a records runaround when they tried to get certified copies of their birth certificates.
Shoplifting survey points to financial strain as Americans struggle with costs

Shoplifting survey points to financial strain as Americans struggle with costs

Matt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 12 - 9:05 p.m.

A new survey found 30% of American adults say they have shoplifted. Experts say the findings may reflect financial desperation as families struggle with the cost of necessities.
Get Gephardt helps Sandy mom sort out insurance confusion that left her with $25K bill

Get Gephardt helps Sandy mom sort out insurance confusion that left her with $25K bill

Matt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 5 - 9:03 p.m.

Having a baby isn't cheap. The average hospital bill hovers around $2,900. When a Sandy woman got hit with a bill nearly ten times that, she knew something was wrong.
Get Gephardt helps satellite TV subscriber fight double-billing after DirecTV and AT&T split

Get Gephardt helps satellite TV subscriber fight double-billing after DirecTV and AT&T split

Matt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 4 - 9:04 p.m.

Bundled services became unbundled when AT&T and DirecTV parted ways, leaving a Magna resident to get double-billed by both companies.
Could the resale hustle solve your money problems?

Could the resale hustle solve your money problems?

Matt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 3 - 9:02 p.m.

From storage auctions and liquidation pallets to thrift store finds, people are buying low and selling high. But turning castoffs into cash takes research, patience and a willingness to take risks.
Get Gephardt helps Orem man fight for a refund after his dentist retires mid-treatment

Get Gephardt helps Orem man fight for a refund after his dentist retires mid-treatment

Matt Gephardt, KSL  |  Posted July 29 - 9:00 p.m.

An Orem man said his dentist retired with thousands of dollars' worth of work left to do on his teeth. When he couldn't get his work completed or his money back, he decided to Get Gephardt.
Scam victims can face criminal charges for helping fraudsters

Scam victims can face criminal charges for helping fraudsters

Matt Gephardt and Sloan Schrage, KSL  |  Posted July 27 - 10:30 p.m.

Getting scammed can cost victims more than money. Some Utahns who believed they had found a job or romantic partner have instead found themselves facing criminal charges.
A dozen Utah agencies signed deals with ICE, but many aren't talking about it

A dozen Utah agencies signed deals with ICE, but many aren't talking about it

VideoDaniella Rivera, KSL  |  Posted June 8 - 10:15 p.m.

A dozen Utah law enforcement agencies have inked agreements with ICE known as 287(g) agreements. The KSL Investigators set out to learn how the agreements are working.