Latest Stories
What to do when a business shuts down abruptly but owes you money
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Oct. 2 - 3:10 p.m.
Jeanie Ortiz bought into a subscription plan for her treatments at Innovation Aesthetics. Things changed when the place abruptly shut down.
'Zombie mortgages' catching Utahns off guard
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 27 - 1:33 p.m.
Rachel Montes was served a notice on her door demanding $65,000 from a mortgage company when she thought the account had been settled over a decade ago. With the Utah market looking the way it is now, this kind of "zombie mortgage" situation isn't uncommon.
Influencers are influencing men the most to spend on beauty products and supplies
Matt Gephardt, KSL-TV | Posted Sept. 25 - 12:00 p.m.
For all the eye rolls women have endured for clichés about vanity and overspending on beauty, a new study says it is largely men who are most influenced by these influencers.
Feds warn of scam targeting Medicare with COVID test kits
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 19 - 9:47 p.m.
KSL Investigators have been hearing from Utahns that COVID-19 test kits are showing up in their mailboxes unexpectedly.
'This process is not working': Utahns frustrated with state review of crime victim complaints
Daniella Rivera, Keira Fairmont and Annie Knox, KSL-TV | Posted Sept. 14 - 12:04 p.m.
Utah women say they faced confusion and bureaucracy from the one place they thought would help them: Utah's Council on Victims of Crime.
Utah tour operator files for bankruptcy: What's next for those owed money for canceled tours?
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 12 - 10:36 p.m.
A Utah-based travel company abruptly canceled overseas tours of many viewers without offering refunds. Now, that company has filed for bankruptcy protection. So, what happens next?
Many cases, few prosecutions: KSL Investigators examine Utah's '2nd look' review of rape cases
Daniella Rivera, Keira Fairmont and Annie Knox, KSL-TV | Posted Sept. 12 - 3:06 p.m.
A 2019 state law allows survivors of the most severe crimes to bring their evidence to the office of the state's top law enforcer for a fresh look. Four years later, Utah is still the only state with this process. How well is it working?
Utah licensing division looks to block credentials of counselor charged in '8 Passengers' case
Daniella Rivera, KSL-TV | Posted Sept. 7 - 9:35 p.m.
A Utah mental health counselor — Jodi Hildebrandt — who was arrested and charged with aggravated child abuse last week could be granted pretrial release as soon as Friday.
Get Gephardt Investigates: Patients paying too much for lab work after telehealth visits
Matt Gephardt, KSL-TV | Posted Sept. 7 - 10:05 a.m.
Telehealth is massively expanding, making it easier for people to connect with medical care. The medical billing gets more complicated when the telehealth doctor is not in the state.
Concerns about Ruby Franke's children reported to police, DCFS more than a year ago
Daniella Rivera and Shelby Lofton, KSL-TV | Posted Sept. 7 - 7:11 a.m.
Neighbors and an older sibling called authorities to Ruby Franke's Springville home to try to get help for several children in 2022, according to police records obtained by the KSL Investigators.
Car prices are coming back to Earth. Is now a good time to buy?
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 6 - 7:58 a.m.
Two years ago, car dealers had very limited inventory. It left customers with few options and often having to pay more. Where are we at now?
Drug testing doubt: Utah's child welfare agency shares results of internal audit
Daniella Rivera, KSL-TV | Posted Sept. 3 - 4:17 p.m.
Utah's child welfare agency has released the results of an audit into drug testing related complaints that was conducted in response to questions from the KSL Investigators.
Gephardt Busts Inflation: Nearly half of consumers say they're overspending on delivery services
Matt Gephardt, KSL-TV | Posted Sept. 1 - 7:59 a.m.
As Americans struggle with inflation squeezing their wallets, the cost many pay for the convenience of delivery may be surprising.
How the S in HTTPS protects you online
Matt Gephardt, KSL-TV | Posted Aug. 31 - 8:51 a.m.
What makes you feel secure — a locked front door? An armed home alarm system? An attack cat? How about the letter S?
Utahns question large increases in natural gas bills
Matt Gephardt and Cindy St. Clair, KSL-TV | Posted Aug. 30 - 7:08 p.m.
Summer isn't usually a time for high natural gas bills, but many reached out asking Matt Gephardt to investigate their double-digit increases.
Where is Primordial? Lagoon's hottest ride yet to open
Matt Gephardt and Cindy St. Clair, KSL-TV | Posted Aug. 29 - 9:56 a.m.
Lagoon promised its newest attraction would open this year. With just nine weekends before the season is over, one woman asked Matt Gephardt to investigate: Where's Primordial?
Who's on the hook if your car gets damaged in a car wash?
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Aug. 25 - 7:03 p.m.
A Bountiful man believes a car wash business should foot the repair bill for damage to his vehicle, but they pointed him to a sign warning they would not be responsible.
How uncertainty in the economy can fuel the entrepreneurial spirit
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Aug. 23 - 3:05 p.m.
Entrepreneurs in Utah and around the country are forging ahead in this somewhat murky economy.
All-Courts closes business — what now for customers?
Matt Gephardt and Cindy St. Clair, KSL-TV | Posted Aug. 22 - 8:33 p.m.
An athletic court construction company shut its doors, leaving dozens of customers without their courts or their money. Matt Gephardt looks into what their options are for recouping costs.
One year on, still no ruling from DA on deaths of 2 Utahns held facedown in handcuffs
Annie Knox and Daniella Rivera, KSL-TV | Posted Aug. 22 - 12:56 p.m.
The KSL Investigators examine deaths of Utahns who died after being pinned facedown in police custody.
Homeowners spend thousands on unfinished athletic courts
Matt Gephardt and Cindy St. Clair, KSL-TV | Posted Aug. 19 - 9:32 a.m.
Multiple homeowners paid thousands to have athletic courts installed, but little to no work has been done. They decided to Get Gephardt to investigate.
Classic car or clunker? Owner says state crackdown costing him thousands
Matt Gephardt and Cindy St. Clair, KSL-TV | Posted Aug. 17 - 10:05 a.m.
Owning a vintage vehicle comes with perks, like avoiding emissions. The call came to Get Gephardt when one classic car owner said those perks were taken away.
'I was just there to do a job': Ex-utility worker recalls confrontation with Utahn later shot by FBI
Annie Knox and Daniella Rivera, KSL-TV | Posted Aug. 17 - 8:08 a.m.
A former utility worker told KSL Investigators the Utah man accused of threatening to kill President Joe Biden had previously waved and pointed a gun at him.
Get Gephardt: Utah woman says ticket reseller charged her $1,300 for mishap with Taylor Swift tickets
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Aug. 15 - 7:42 a.m.
Kate Nielsen was caught between StubHub and a $1,300 fine for listing Taylor Swift tickets with a typo in the date. Get Gephardt helped resolve Nielsen's sticky situation due to the fact that Taylor Swift tickets sell instantaneously.
