Latest Stories

Condo owner says HOA should help with $25K in damages. HOA disagrees
Matt Gephardt, KSL | Posted Sept. 14 - 9:02 p.m.
It's the stuff of nightmares: something coming up from your sewer line, repeatedly. But for Barbara Jensen, that's her reality.

Amazon launches AI tool to help customers spot fake messages
Matt Gephardt, KSL | Posted Sept. 10 - 9:03 p.m.
A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.

Here's how the rental insurance offered by your landlord leaves you exposed
Matt Gephardt and Sloan Schrage, KSL | Posted Sept. 8 - 9:04 p.m.
If you think the convenient coverage offered by your landlord covers your stuff in case of an unexpected event, here's why you're in for a nasty surprise.

Utah kids rank 3rd nationally for money lost to online scams
Matt Gephardt and Sloan Schrage, KSL | Posted Aug. 20 - 9:07 p.m.
FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.

Utah changes birth certificate policy after KSL Investigators uncover records issue
Daniella Rivera, KSL | Posted Aug. 14 - 5:00 p.m.
A family experienced what felt like a records runaround when they tried to get certified copies of their birth certificates.

Shoplifting survey points to financial strain as Americans struggle with costs
Matt Gephardt and Sloan Schrage, KSL | Posted Aug. 12 - 9:05 p.m.
A new survey found 30% of American adults say they have shoplifted. Experts say the findings may reflect financial desperation as families struggle with the cost of necessities.

Get Gephardt helps Sandy mom sort out insurance confusion that left her with $25K bill
Matt Gephardt and Sloan Schrage, KSL | Posted Aug. 5 - 9:03 p.m.
Having a baby isn't cheap. The average hospital bill hovers around $2,900. When a Sandy woman got hit with a bill nearly ten times that, she knew something was wrong.

Get Gephardt helps satellite TV subscriber fight double-billing after DirecTV and AT&T split
Matt Gephardt and Sloan Schrage, KSL | Posted Aug. 4 - 9:04 p.m.
Bundled services became unbundled when AT&T and DirecTV parted ways, leaving a Magna resident to get double-billed by both companies.

Could the resale hustle solve your money problems?
Matt Gephardt and Sloan Schrage, KSL | Posted Aug. 3 - 9:02 p.m.
From storage auctions and liquidation pallets to thrift store finds, people are buying low and selling high. But turning castoffs into cash takes research, patience and a willingness to take risks.

Get Gephardt helps Orem man fight for a refund after his dentist retires mid-treatment
Matt Gephardt, KSL | Posted July 29 - 9:00 p.m.
An Orem man said his dentist retired with thousands of dollars' worth of work left to do on his teeth. When he couldn't get his work completed or his money back, he decided to Get Gephardt.

Scam victims can face criminal charges for helping fraudsters
Matt Gephardt and Sloan Schrage, KSL | Posted July 27 - 10:30 p.m.
Getting scammed can cost victims more than money. Some Utahns who believed they had found a job or romantic partner have instead found themselves facing criminal charges.

A dozen Utah agencies signed deals with ICE, but many aren't talking about it
VideoDaniella Rivera, KSL | Posted June 8 - 10:15 p.m.
A dozen Utah law enforcement agencies have inked agreements with ICE known as 287(g) agreements. The KSL Investigators set out to learn how the agreements are working.

Majority of Utah law enforcement agencies still not following sexual assault data law
Daniella Rivera, KSL | Posted June 7 - 12:03 p.m.
More than half of Utah's law enforcement agencies have failed to comply with a state law requiring them to report sexual assault case data for the second consecutive year.

A year later, no charges filed in Sandy stalking case
Daniella Rivera, KSL | Posted May 24 - 5:45 p.m.
Lessons were learned and policies were changed were the result of a KSL investigation into a stalking case in Sandy. But a year later, no charges have been filed in the case.

Why'd you steal my package? A restitution payment finally arrives a decade later
Mike Headrick, KSL | Posted May 21 - 4:33 p.m.
Nearly 11 years ago, KSL Investigators set up a sting operation targeting porch pirates. A person was caught and ordered to pay restitution. Years later, a payment arrived.

Sister of man killed by Taylorsville officer speaks out after manslaughter charge
Courtney Johns, KSL | Posted May 15 - 9:13 p.m.
The family of Henry Chavez Jr., who was killed in a Taylorsville police shooting, is speaking out after an officer was charged with manslaughter.

Weber County Sheriff's Office implements new policy after child sexual abuse case 'mishandled'
Daniella Rivera, KSL | Posted May 10 - 2:00 p.m.
The Weber County Sheriff's Office said it has reduced its active case backlog and implemented a new case management policy after a child sexual abuse case was mishandled.

Get Gephardt helps Murray man fight internet provider for promised renewal offer
Matt Gephardt and Sloan Schrage, KSL | Posted April 22 - 9:35 p.m.
Investigators with the Utah Division of Consumer Protection will tell you: The more evidence you have that a company isn't honoring its offer, the easier it is for them to step in and help.

Serial sexual predator at center of KSL Investigation facing new felony charges behind bars
Daniella Rivera, KSL | Posted April 7 - 1:30 p.m.
A serial sexual predator at the center of a KSL Investigation has been charged in three new felony cases while incarcerated.

Civilian group 'Predator Poachers' confronts repeat sex offender at Utah halfway house
Daniella Rivera, KSL | Posted April 4 - 5:01 p.m.
A repeat sex offender who was getting another chance at freedom is back behind bars after a civilian predator hunter group confronted him inside a halfway house in Salt Lake City.

Cellphone video of Taylor Frankie Paul did not initially come through public records request
Daniella Rivera, KSL | Posted March 25 - 8:02 p.m.
Cellphone footage of Utah mom and influencer Taylor Frankie Paul was not initially released through a public record request, according to documents obtained by the KSL Investigators.

Syracuse woman fights medical billing error after getting charged twice for one visit
Sloan Schrage, KSL | Posted March 15 - 11:12 a.m.
One trip to the emergency room, two identical bills. When a hospital insisted that a Syracuse woman pay again, she called in Get Gephardt to help her fight a medical billing error.

License plate recognition cameras used in triple homicide case becoming vital police tool
Daniella Rivera, KSL | Posted March 6 - 12:00 p.m.
License plate recognition cameras have become vital tools in helping police solve serious crimes, but some Utahns have concerns about privacy and data collection.

Arrest warrant issued for convicted Utah murderer after escape from federal custody
Daniella Rivera, KSL | Posted Feb. 24 - 4:18 p.m.
Utah's Board of Pardons and Parole has issued a warrant for a Utah man convicted of murder, aggravated sexual assault and fraud, among several other crimes.


