Latest Stories

50-year mortgage could leave Utah home buyers paying hundreds of thousands more in interest
Sloan Schrage, KSL-TV | Posted Nov. 12 - 11:10 a.m.
The Trump administration says 50-year mortgages could make homes more affordable. But some experts warn that stretching a loan to 50 years will do the opposite.

A Utah child sex offender confessed to additional crimes. Why didn't he face additional charges?
Daniella Rivera, KSL-TV | Posted Nov. 11 - 9:35 p.m.
A convicted child sex offender confessed to additional crimes against children while incarcerated but did not face additional charges. The KSL Investigators wanted to know why.

How to avoid overpaying for your car loan
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Nov. 7 - 4:34 p.m.
Financial advisers say car buyers often don't give their car loan much thought until they're face-to-face with the dealer's finance manager. And that can cost them thousands of dollars.

AI Revolution: Just how helpful is AI in finding the best holiday deals?
Matt Gephardt, KSL-TV | Posted Nov. 4 - 9:00 a.m.
Roughly 1 in 4 Americans are still paying off debt from last holiday season, according to a recent study. Can artificial intelligence actually help you with your holiday shopping this year?

How to protect your voice from being used in AI scam calls
Matt Gephardt, KSL-TV | Posted Oct. 29 - 9:11 a.m.
That automatic, robotic message you often get when your call gets sent to someone's voicemail is actually perfect for protecting your identity from being used in AI scam calls.

Draper woman fights nursing home for her late husband's refund
Sloan Schrage, KSL-TV | Posted Oct. 28 - 7:32 a.m.
A Utah woman was owed thousands of dollars by a nursing home, a refund that the company promised to pay. She's tried to collect for several months but got nowhere.

Find out why posting an airport selfie could ruin your vacation
Matt Gephardt, KSL-TV | Posted Oct. 15 - 9:31 a.m.
Scammers have gotten good at the waiting game, experts say. They'll patiently stand by for just the right opportunity. Your airport selfie on social media can be that moment.

Salt Lake homeowner says window blinds manufacturer refuses to honor its lifetime warranty
Sloan Schrage, KSL-TV | Posted Oct. 10 - 10:17 p.m.
Twenty years ago, Gene Hanfling bought a set of blinds. Two months ago, they failed. They had a limited lifetime warranty, but he said the manufacturer told him "lifetime" doesn't apply to every part.

Juice jacking: Find out how public USB charging ports put you at risk for identity theft
Matt Gephardt, KSL-TV | Posted Oct. 6 - 8:04 a.m.
USB charging ports may seem harmless, but security officials say they can put you at risk for identity theft. Here's what you need to know about what's called "juice jacking."

How federal law enforcement is working with ICE in Utah and beyond
Annie Knox, KSL-TV | Posted Oct. 5 - 10:30 p.m.
Two Utah attorneys said they're seeing an increase in federal law enforcers working with immigration enforcement agents to find and detain people under President Donald Trump's immigration crackdown.

West Valley City woman fights for correct medical codes after her health care claim gets denied
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 30 - 1:30 p.m.
Imagine being told you had to pay thousands in medical bills because your insurance company and the hospital refuse to get on the same page over medical codes.

Scammers don't have to hack their way to your personal information, they can buy it
Matt Gephardt, KSL-TV | Posted Sept. 25 - 12:45 p.m.
There's a strong chance that just by going about their everyday lives, victims of scams unknowingly gave away the details a criminal needed to scam them.

Tax-debt relief company fined by Utah regulators for illegal tactics
Matt Gephardt, KSL-TV | Posted Sept. 24 - 10:35 p.m.
The action of a skeptical Utah woman has led the state of Utah to slap a fine totaling tens of thousands of dollars against a tax-debt relief company.

Loaning money to friends: How to avoid destroying a friendship
Matt Gephardt, KSL-TV | Posted Sept. 19 - 8:02 p.m.
When it comes to money and friendship, many of us are struggling, according to new data shared with the KSL Investigators.

How to avoid costly timeshare fraud when you want out of your timeshare
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 17 - 9:44 p.m.
Timeshare fraud can be a major financial misadventure for owners who no longer have the time or interest in using their timeshare.

Medicare scam calls are surging. Here's how you can protect yourself
Matt Gephardt, KSL-TV | Posted Sept. 12 - 11:38 a.m.
If someone is calling you out of the blue about Medicare, it's already a violation. Medicare scam calls spike around open enrollment season.

Who is at fault for a leaking roof: The roofer, the shingle maker or nature?
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Sept. 4 - 1:30 p.m.
A Saratoga Springs woman said after her new roof starting leaking, she's now having to pay thousands more to have it done right — while everybody points fingers at somebody else.

Why owners of popular, recalled BlendJet blender may never get promised replacements
Matt Gephardt, KSL-TV | Posted Aug. 20 - 11:00 a.m.
The BlendJet 2 portable blender faced a mandatory recall in 2023. Nearly two years later, a Utah woman is still waiting for her replacement blenders.

Find out the consequences of not adding your teen driver to your auto insurance policy
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Aug. 14 - 12:00 p.m.
Some parents curb the cost of insuring teen drivers by not adding their kids to their policy, believing Utah only requires the car to be insured, not the driver. That's not quite right.

Utah woman says pricey supplement endorsed by fake Oprah is actually a common spice
Matt Gephardt, KSL-TV | Posted Aug. 13 - 11:30 a.m.
When bottles of a supplement touted as a science-backed method of weight loss showed up, a Utah woman says she discovered the primary ingredient was turmeric – a common spice – and very little else.

South Jordan couple fights for repairs after bad fridge installation damages their home
Matt Gephardt and Sloan Schrage, KSL-TV | Posted Aug. 12 - 2:15 p.m.
If an installer does something that damages your home – take photos and video right away. Try to have those time stamped.

Runner fights for his team's money back for cancelled Wasatch Back relay race
Matt Gephardt, KSL-TV | Posted Aug. 8 - 8:24 a.m.
For two decades, teams of runners have taken on the Ragnar Wasatch Back relay race. This year Ragnar abruptly canceled the event, leaving a Utah man waiting for a refund.

Utahns lost $32M to contractor fraud since 2022. New state task force aims to stop it
Matt Gephardt, KSL-TV | Posted Aug. 5 - 7:39 a.m.
Utahns are losing millions of dollars to fraudulent contractors who are taking payment but then walking off the job. The state has formed a task force to help protect consumers from contractor scams.

Company gets a big payment by mistake, but sender has trouble getting it back
Matt Gephardt, KSL-TV | Posted Aug. 2 - 9:33 a.m.
Imagine sending an accidental payment to a company you don't owe a dime to, but then not being able to get your money refunded.


