'Hospitality mindset': University of Utah launches hospitality institute through $25M gift

University of Utah President Taylor Randall, right, greets Bill Marriott, center, and Donna Marriott, left, before the school reveals a gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday.

University of Utah President Taylor Randall, right, greets Bill Marriott, center, and Donna Marriott, left, before the school reveals a gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday. (Tess Crowley, Deseret News)


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KEY TAKEAWAYS
  • The University of Utah received $25 million from the J. Willard and Alice S. Marriott Foundation to establish a hospitality institute.
  • The J.W. Marriott, Jr. Institute will offer innovative, interdisciplinary hospitality education.
  • The institute aims to integrate hospitality principles across diverse fields and the campus itself, enhancing student experiences across the board.

SALT LAKE CITY — Hospitality is "a lot more than flipping hamburgers," Richard Marriott said Friday, likely an ode to his family's history of serving up "Mighty Mo" hamburgers at Hot Shoppes in the 1950s before eventually building the global hospitality empire Marriott is today.

That empire has grown into approximately 8,000 properties across 30 brands in 139 countries and territories. That journey came back to where it all started Friday, as the University of Utah announced a $25 million gift from the J. Willard and Alice S. Marriott Foundation to establish the J.W. Marriott Jr. Institute, focused on hospitality innovation and leadership.

Bill Marriott, center, gives remarks with Donna Marriott to his left and Deborah Marriott Harrison and University of Utah President Taylor Randall to his right during an event where the University of Utah revealed a gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday.
Bill Marriott, center, gives remarks with Donna Marriott to his left and Deborah Marriott Harrison and University of Utah President Taylor Randall to his right during an event where the University of Utah revealed a gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday. (Photo: Tess Crowley, Deseret News)

More specifically, the institute will take a unique, student-centric approach to hospitality education beyond what's found in traditional classroom settings by providing immersive, co-curricular programs that integrate hospitality principles into diverse academic fields, including business, health care, design, technology, engineering and more.

"This will be a one-of-a-kind, interdisciplinary, immersive hub for hospitality learning, innovation and leadership," said David Marriott, J. Willard and Alice S. Marriott Foundation trustee, chairman of the board of Marriott International and son of J.W. "Bill" Marriott Jr.

"It's an honor to know that my father's legacy will continue to shape the hospitality industry and influence business culture for generations to come," David Marriott said.

Bill Marriott Jr. earned a bachelor's degree from the U. He served as Marriott's CEO for 40 years before stepping down in 2012.

University of Utah President Taylor Randall said he sees the university as the ideal place for such an institute, in part due to its entrepreneurial spirit and because it's on the cusp of what he has repeatedly described as "college town magic."

"This university has, really, an incredible opportunity with the momentum and the wind at its sails. In 2034, we will host the Winter Olympics, and in preparation for that, we are building what I call 'college town magic,'" Randall said.

David S. Marriott laughs during an event where the University of Utah revealed a significant gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday.
David S. Marriott laughs during an event where the University of Utah revealed a significant gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday. (Photo: Tess Crowley, Deseret News)

He thinks that the institute will help instill the entire campus with a "hospitality mindset."

"Because of this gift, (we) are thinking more about people. What we hope to see, in a very short period of time, is a hospitality institute that is like no other. It is a hospitality institute that is actually run by students, that actually is infused throughout our campus," Randall said. "It's thinking about how to make the student experience better."

The institute will eventually offer dynamic programs ranging from global internships and leadership development to campus-based hospitality training and industry-sponsored projects, providing students with real-world skills, industry access — such as offerings from the Ritz-Carlton Leadership Center — and resume-defining opportunities regardless of academic discipline.

Bill Marriott’s favorite food, including A&W Root Beer floats, are served at lunch following an event where the University of Utah revealed a significant gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday.
Bill Marriott’s favorite food, including A&W Root Beer floats, are served at lunch following an event where the University of Utah revealed a significant gift from the J. Willard and Alice S. Marriott Foundation in Salt Lake City on Friday. (Photo: Tess Crowley, Deseret News)

Marc Brown, executive director of the Hospitality Leadership Initiative at the Lassonde Entrepreneur Institute, will serve as the institute's inaugural executive director, overseeing efforts as it gets started.

U. spokeswoman Rebecca Walsh said the goal is to have a building for the institute completed in three to four years.

"My dad is proud to be a University of Utah alum, and to have a hospitality institute established in his name is a source of pride for him and our entire family," David Marriott said. "We know every student who walks through the doors will develop the mindset and the skill set to be the next generation of leaders around the world — not only in hospitality but countless other industries that also benefit from a commitment to excellence in service."

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The Key Takeaways for this article were generated with the assistance of large language models and reviewed by our editorial team. The article, itself, is solely human-written.

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Logan Stefanich is a reporter with KSL.com, covering southern Utah communities, education, business and tech news.
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