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Some Utahns Shop Online, Others Won't

Some Utahns Shop Online, Others Won't



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Brooke Walker reporting The malls are full and shoppers are checking off their lists. Or, are they?

This holiday season, online companies report a 24- percent increase in cyber sales. Online shoppers claim convenience is their motive. But a lot of Utahns don't buy it.

Here at the computer, I'm the only customer, there are no lines behind me--no busy crowds. All reasons why online shoppers feel the computer is the store of choice. But others aren't so sure.

They seem confident while walking the isles of a store or a mall, but in front of a computer--

"It's just not for me, I guess."

...that confidence fades.

An exclusive poll by Survey USA for KSL-TV shows only 2% of Utah shoppers plan to do all their Christmas shopping online. That pales to 45% of you who said, no thanks.

Shopper: "I prefer just to go to the store. See it, try it on, look at it, play with it. Buy it."

But for Sonja Miller, the sound of typing is a lot more pleasant than beeping cash registers.

Sonja Miller, Online Shopper: "It's one of hte best things that ever happened. Absolutely."

At the age of 64, everything on her Christmas shopping list begins with www.

Sonja Miller: "From gifts to clothes, household things, all my groceries. You name it."

Miller says most people her age simply fear the unknown.

Sonja Miller: "It's new. And in the beginning it's hard. I still fumble around and get lost, so to speak."

But all that fumbling pays off.

Sonja Miller: "I haven't been to a mall in five years." "It saves me a lot of money because I don't do the impulse buying."

Saves money, and time-- both things that any Christmas shopper values.

"I go online and order it. It will be there day after tomorrow. You couldn't ask for a better way to do it."

If this looks a little more relaxing than your last trip to the mall, keep in mind most community centers and senior centers do offer Internet classes.

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