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Brooke Walker reporting The malls are full and shoppers are checking off their lists. Or, are they?
This holiday season, online companies report a 24- percent increase in cyber sales. Online shoppers claim convenience is their motive. But a lot of Utahns don't buy it.
Here at the computer, I'm the only customer, there are no lines behind me--no busy crowds. All reasons why online shoppers feel the computer is the store of choice. But others aren't so sure.
They seem confident while walking the isles of a store or a mall, but in front of a computer--
"It's just not for me, I guess."
...that confidence fades.
An exclusive poll by Survey USA for KSL-TV shows only 2% of Utah shoppers plan to do all their Christmas shopping online. That pales to 45% of you who said, no thanks.
Shopper: "I prefer just to go to the store. See it, try it on, look at it, play with it. Buy it."
But for Sonja Miller, the sound of typing is a lot more pleasant than beeping cash registers.
Sonja Miller, Online Shopper: "It's one of hte best things that ever happened. Absolutely."
At the age of 64, everything on her Christmas shopping list begins with www.
Sonja Miller: "From gifts to clothes, household things, all my groceries. You name it."
Miller says most people her age simply fear the unknown.
Sonja Miller: "It's new. And in the beginning it's hard. I still fumble around and get lost, so to speak."
But all that fumbling pays off.
Sonja Miller: "I haven't been to a mall in five years." "It saves me a lot of money because I don't do the impulse buying."
Saves money, and time-- both things that any Christmas shopper values.
"I go online and order it. It will be there day after tomorrow. You couldn't ask for a better way to do it."
If this looks a little more relaxing than your last trip to the mall, keep in mind most community centers and senior centers do offer Internet classes.