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Scammers phish for personal data by targeting Utah drivers

Scammers phish for personal data by targeting Utah drivers

Matt Gephardt, KSL TV  |  Posted July 21 - 11:17 a.m.

Officials at the Utah's Driver License Division are happy for confusion over the agency's name because it's helping them fight scammers.
Gephardt: Shoppers using credit cards again after a year of paying down debt

Gephardt: Shoppers using credit cards again after a year of paying down debt

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted July 19 - 9:02 a.m.

During the pandemic, millions of Americans picked up the habit of paying down their credit cards. New data suggests many of us have already kicked that habit.
Selling a vehicle? Gephardt reveals common misstep that could leave you in a legal lurch

Selling a vehicle? Gephardt reveals common misstep that could leave you in a legal lurch

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted July 13 - 1:58 p.m.

People sell vehicles all the time: cars, RVs, trucks, and boats but there is an important step a lot of sellers may not know about and if you miss it, it could leave you owing somebody else's bill.
KSL investigates customer complaints surrounding popular trading app Robinhood

KSL investigates customer complaints surrounding popular trading app Robinhood

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted July 7 - 8:47 a.m.

Getting locked out of any account can be frustrating, but getting locked out of an account where you have thousands of dollars can be terrifying.
KSL Investigates: Crime on rise, but jail population slow to return

KSL Investigates: Crime on rise, but jail population slow to return

Mike Headrick and Cindy St. Clair, KSL TV  |  Posted June 24 - 9:02 a.m.

Booking restrictions to control the spread of COVID-19 at the Salt Lake County Jail have been lifted. But the jail's population remains 30% below its pre-pandemic average.
How federal rules protect you when debt collectors call

How federal rules protect you when debt collectors call

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted June 22 - 9:43 a.m.

The pandemic's economic fallout has made it tough for many Utahns to pay bills on time. Nearly one in four people has a debt in collections right now.
KSL Investigators explore change allowing Utah's death row inmates to move into medium-security cells

KSL Investigators explore change allowing Utah's death row inmates to move into medium-security cells

Dave Cawley, KSL NewsRadio, Mike Headrick, KSL TV and Tania Dean, KSL TV  |  Posted June 22 - 9:00 a.m.

The Utah Department of Corrections has quietly ended a decades-long practice of housing Utah State Prison inmates who are under sentence of death in maximum security.
Who can ban fireworks? KSL Investigators analyze the law

Who can ban fireworks? KSL Investigators analyze the law

Cindy St. Clair, KSL TV  |  Posted June 22 - 8:14 a.m.

The process for local municipalities to restrict fireworks is complicated.
How an airline's flight schedule change can open opportunities for a better flight

How an airline's flight schedule change can open opportunities for a better flight

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted June 15 - 11:26 a.m.

Flight times change all the time as airlines constantly tweak schedules to get the most bang for their buck. Those changes can throw a big wrench into your travel plans, but travel experts said you can also use them to snag much better flights.
Gephardt: Low inventory leads to sticker shock for used car shoppers in Utah

Gephardt: Low inventory leads to sticker shock for used car shoppers in Utah

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted June 11 - 8:06 a.m.

A shortage in new car production has trickled down to the used car market, and that has pushed prices into overdrive.
Gephardt: Banks earn billions from avoidable fees

Gephardt: Banks earn billions from avoidable fees

Matt Gephardt, KSL TV  |  Posted June 5 - 7:23 a.m.

If you are paying anything more than zero dollars toward bank fees, experts warned you have already paid too much.
KSL Investigators help Taylorsville woman harassed over debt she didn't owe

KSL Investigators help Taylorsville woman harassed over debt she didn't owe

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted May 31 - 8:03 a.m.

Imagine being harassed for months to pay a debt that you do not owe. It happened to a Taylorsville woman.
Paying to work? Gephardt breaks down hidden costs of working from home

Paying to work? Gephardt breaks down hidden costs of working from home

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted May 21 - 10:25 a.m.

Working from home has been a win for many, but the KSL Investigators found it's kicking other workers right in their wallet.
Gephardt: Location can affect insurance savings after home improvement

Gephardt: Location can affect insurance savings after home improvement

Matt Gephardt, KSL TV  |  Posted May 18 - 8:37 a.m.

Even small projects can save you a lot on home insurance. But as the KSL Investigators crunched the data, something surprising jumped out: those insurance discounts do not apply the same to everyone.
KSL Investigates: Vital tool helping fight future wildfires

KSL Investigates: Vital tool helping fight future wildfires

Mike Headrick and Cindy St. Clair, KSL TV  |  Posted April 29 - 8:03 a.m.

Wildfire officials are preparing for what could be a busy fire season. Besides hoses and helicopters, Utah has another powerful firefighting tool: a map of previous fires.
Utah drivers complain about road markings 'impossible' to see

Utah drivers complain about road markings 'impossible' to see

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted April 27 - 9:10 a.m.

It can be tough to see road lines in Utah, especially after dark or when the roads get wet.
Spam robocallers up 56% over previous year

Spam robocallers up 56% over previous year

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted April 21 - 9:33 a.m.

If spam calls seem out of control to you, you are far from being alone. Utahns received over 35 million robocalls last month according to the YouMail Robocall Index – that's a robocall every 13.1 seconds.
Dinged or discounted? How non-driving factors affect your premium

Dinged or discounted? How non-driving factors affect your premium

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted April 20 - 8:11 a.m.

When it comes to car insurance discounts, you might think of them as rewards for your skill behind the wheel. But the KSL Investigators found a slew of factors are completely out of your control and could wind up costing you a much higher premium.
Gephardt: How to protect yourself following data leak of 533 million Facebook users

Gephardt: How to protect yourself following data leak of 533 million Facebook users

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted April 8 - 8:10 a.m.

Facebook said it fixed a technical glitch that allowed hackers to steal information on 533 million users in 2019. However, users may still have to deal with the fallout, an expert says.
Gephardt: Does the government owe you money for your home loan?

Gephardt: Does the government owe you money for your home loan?

Matt Gephardt, KSL TV  |  Posted April 6 - 8:03 a.m.

If you bought a home with a loan backed by the Federal Housing Administration and you sold or refinanced it, there is a good chance the government owes you money.
Gephardt: Fraudulent charges lock man out of Amazon, Kindle digital purchases

Gephardt: Fraudulent charges lock man out of Amazon, Kindle digital purchases

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted April 1 - 11:35 a.m.

When Tom and Diane Strauss lost access to their Amazon account, the hundreds of dollars of voice-activated Echos and Dots they own became unusable.
Gephardt: Conflicting laws jam plans for black Utah license plates

Gephardt: Conflicting laws jam plans for black Utah license plates

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 26 - 11:40 a.m.

Here in Utah, we have several license plate options, including the skier, Delicate Arch, American flag, and a whole slew of special plates that come with a special fee.
Gephardt: Airlines bringing back change fees at the end of March

Gephardt: Airlines bringing back change fees at the end of March

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 26 - 7:08 a.m.

Airlines are bringing back the change fees they slap on if you must change your booking dates, even due to COVID-19.
KSL Investigates: What water damage is not covered by homeowners insurance?

KSL Investigates: What water damage is not covered by homeowners insurance?

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 24 - 4:34 p.m.

When it comes to homeowners' insurance, there are certain things you can just count on being covered.
Experts sound warning as Utah student vaccination rates show troubling trend

Experts sound warning as Utah student vaccination rates show troubling trend

Brittany Glas and Emiley Dewey, KSL TV  |  Posted March 23 - 12:49 p.m.

When school began last fall in the midst of the COVID-19 pandemic, Amy Frank opted for an at-home school option for her kindergartner.
Gephardt: Should you get the extra car rental insurance?

Gephardt: Should you get the extra car rental insurance?

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 22 - 12:14 p.m.

Road trips became cool again and rental cars have become a staple in the great summer vacation. If you rent a car, do you need the rental insurance the desk agent strongly recommends?
Gephardt: Protecting yourself from overpaying on car with damaged past

Gephardt: Protecting yourself from overpaying on car with damaged past

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 22 - 10:33 a.m.

Past damage has a big impact on a car's price, so how do you protect yourself from overpaying on a crashed car?
Gephardt: More homeowners worried about missing house payments; lenders willing to help

Gephardt: More homeowners worried about missing house payments; lenders willing to help

Matt Gephardt, KSL TV  |  Posted March 18 - 8:36 a.m.

Over the past year, KSL has reported on an eviction crisis: Renters who lost their jobs have faced losing their homes too. Now, some frightening new numbers show homeowners are also worried about making their housing payments.
Gephardt: Planning a spring or summer getaway? COVID-19 optimism boosts travel bookings

Gephardt: Planning a spring or summer getaway? COVID-19 optimism boosts travel bookings

Matt Gephardt, KSL TV  |  Posted March 17 - 9:30 a.m.

After a year of canceled travel plans, people are antsy to catch up on their missed getaways. If you count yourself as someone who is ready to get away, you're far from being alone.
Gephardt: How car rentals are gaining ground on Uber, Lyft

Gephardt: How car rentals are gaining ground on Uber, Lyft

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted March 10 - 10:26 a.m.

Uber, Lyft and similar companies have had it especially rough during the COVID-19 pandemic. But while their industry lost billions over the past year, another industry is picking up the slack — car rentals.
Gephardt: Need help on your credit card debt during coronavirus? Just ask

Gephardt: Need help on your credit card debt during coronavirus? Just ask

Matt Gephardt, KSL TV  |  Posted March 5 - 8:21 p.m.

As many Utahns' wallets have been squeezed in the year-long and counting pandemic, it led to a predictable domino effect: Many people have not been able to keep up on their bills.
Gephardt: Many Utahns still paying hundreds for insulin despite law capping prices

Gephardt: Many Utahns still paying hundreds for insulin despite law capping prices

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted March 4 - 9:43 a.m.

Many Utahns like Ashley Hansen pay thousands of dollars a year, after insurance, for insulin, even though lawmakers passed a bill aimed at drastically reducing the cost.
KSL Investigators uncover wasted vaccine appointments after weekend signup blunders

KSL Investigators uncover wasted vaccine appointments after weekend signup blunders

Matt Gephardt, KSL TV  |  Posted March 2 - 8:08 a.m.

Thanks to a huge blunder over the weekend, Utah did not vaccinate nearly as many people as it could have Monday – one of several real-world consequences.
Gephardt: Tracking down $130K that vanished after bank closes woman's savings account

Gephardt: Tracking down $130K that vanished after bank closes woman's savings account

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted March 1 - 10:34 a.m.

Terry Johnston admitted she got several notices last fall from her bank, Wells Fargo, but they went unopened for several months.
KSL Investigators find new businesses are opening in record numbers in Utah

KSL Investigators find new businesses are opening in record numbers in Utah

Matt Gephardt, KSL TV  |  Posted Feb. 26 - 5:44 p.m.

Make no mistake — the past year has dealt many lemons to Utah workers. But the KSL Investigators found people are turning it into lemonade in record numbers.
Gephardt: How 1 missed payment can knock your credit score down 100 points

Gephardt: How 1 missed payment can knock your credit score down 100 points

Matt Gephardt, KSL TV  |  Posted Feb. 22 - 8:50 a.m.

Missing a bill payment is stressful, so many people use automatic payments. But it's even more stressful when the lender misses the payment.
Gephardt: Without reminders, on-time vehicle registrations still down – but getting better

Gephardt: Without reminders, on-time vehicle registrations still down – but getting better

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Feb. 18 - 9:34 a.m.

Not nudging Utah drivers to renew their plates has led to more illegal cars on the road, according to records provided to the KSL Investigators by the Utah State Tax Commission.
Waste or worth it? Gephardt puts portable UV devices to the test

Waste or worth it? Gephardt puts portable UV devices to the test

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Feb. 17 - 9:33 a.m.

Ultraviolet light sanitizers that promise to kill harmful viruses are selling like hotcakes. But can a device selling for as little as $40 pack enough ultraviolet wallop to kill a virus? And if so, is it safe to use?
Gephardt: Advocates push for better laws to protect older workers against discrimination

Gephardt: Advocates push for better laws to protect older workers against discrimination

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Feb. 11 - 11:35 a.m.

It has been against the law since the 1960s for an employer to discriminate against an employee based on age. But it happens frequently, thanks, largely, to a loophole in the law.
Gephardt: Utah is taxing businesses that got PPP loans

Gephardt: Utah is taxing businesses that got PPP loans

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Feb. 10 - 9:07 a.m.

Business owners are learning they could owe tens of thousands of dollars after they accepted financial aid to keep their businesses going.
KSL investigates critical training gaps leaving Utahns on autism spectrum at risk

KSL investigates critical training gaps leaving Utahns on autism spectrum at risk

Brittany Glas, KSL TV  |  Posted Feb. 9 - 9:34 a.m.

It's difficult to predict how some people on the autism spectrum will respond to a stranger. When that stranger is law enforcement, the concern an interaction can go badly increases.
State mask enforcement for businesses issues nearly $50K in fines

State mask enforcement for businesses issues nearly $50K in fines

Mike Headrick and Cindy St. Clair, KSL TV  |  Posted Feb. 2 - 8:58 a.m.

With a statewide mask mandate still in place, the KSL Investigators wanted to know: How are Utah businesses doing at making sure employees wear masks?
KSL Investigates: Handful of businesses refuse COVID-related inspections

KSL Investigates: Handful of businesses refuse COVID-related inspections

Mike Headrick and Cindy St. Clair, KSL TV  |  Posted Jan. 26 - 11:43 a.m.

Two months have passed since a statewide mask mandate required businesses to ensure employees are wearing masks to work.
Gephardt: Do you expect to get a raise this year? Most say 'no'

Gephardt: Do you expect to get a raise this year? Most say 'no'

Matt Gephardt, KSL TV  |  Posted Jan. 25 - 11:17 a.m.

Without question, the economy is in bad shape with the pandemic still raging, so it might not be surprising that a lot of companies are not offering raises this year.
Venmo scams: Protecting yourself from fraudsters

Venmo scams: Protecting yourself from fraudsters

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jan. 20 - 8:32 a.m.

An email has been circulating, supposedly from the popular money transfer app, Venmo, that asks users for personal information.
Gephardt: How to make sure the used car you're eyeing is safe to drive

Gephardt: How to make sure the used car you're eyeing is safe to drive

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jan. 13 - 11:49 a.m.

If you knew a car for sale was dangerous to drive, you probably wouldn't buy it. Yet vehicle reporting firm Carfax estimated 1 in 5 cars in Utah right now has at least one unfixed safety recall – and many of those cars are on used car lots.
Gephardt: Credit card dispute complicates ticket refund for Cher fan

Gephardt: Credit card dispute complicates ticket refund for Cher fan

Matt Gephardt, KSL TV  |  Posted Jan. 12 - 11:02 a.m.

The pandemic canceled or postponed concerts across the country. While many fans have received refunds, others are still trying to get their money back.
Bandwidth Bottleneck: Gephardt uncovers what's eating through your data plan

Bandwidth Bottleneck: Gephardt uncovers what's eating through your data plan

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jan. 5 - 9:12 a.m.

Early in the pandemic, many home internet service providers ditched data limits to help people working and learning remotely. Fast forward 10 months and those limits are back.
Gephardt: Beware of texts offering refunds for delayed Christmas gifts

Gephardt: Beware of texts offering refunds for delayed Christmas gifts

Matt Gephardt, KSL TV  |  Posted Dec. 31 - 8:28 a.m.

A record number of people shopped online for Christmas this year, and scammers noticed many didn't receive their orders before the big day.
Gephardt: St. George family can't get Facebook to take down impostor account that used their photos

Gephardt: St. George family can't get Facebook to take down impostor account that used their photos

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Dec. 24 - 7:53 p.m.

The pandemic prompted a lot of people to get a new pet, and that has criminals bilking animal lovers out of hundreds of dollars.
Porch pirate patrol: KSL Investigators show you what's being done to catch package thieves

Porch pirate patrol: KSL Investigators show you what's being done to catch package thieves

Mike Headrick, KSL TV  |  Posted Dec. 22 - 11:48 a.m.

In the past 12 months, an estimated $5.4 billion worth of merchandise has been stolen off porches across the U.S. according to a recent survey.
Gephardt: New Venmo scam can drain your bank account

Gephardt: New Venmo scam can drain your bank account

Matt Gephardt, KSL TV  |  Posted Dec. 22 - 11:04 a.m.

Many people use apps like Zelle or Venmo because they make it really convenient to share money between friends and family – and scammers know it.
At-home COVID-19 tests: KSL Investigators test how long it takes to get results

At-home COVID-19 tests: KSL Investigators test how long it takes to get results

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Dec. 15 - 11:04 a.m.

When you need your results as soon as possible, are mail-in COVID-19 tests a good option? The KSL Investigators put some kits to the test.
KSL Investigates: Does rushed vaccine make it less safe?

KSL Investigates: Does rushed vaccine make it less safe?

Brittany Glas and Cindy St. Clair, KSL TV  |  Posted Dec. 5 - 9:12 p.m.

With two pharmaceutical companies ready to obtain approval for their COVID-19 vaccines from the U.S. Food and Drug Administration, many Utahns are asking: "Is it safe?"
Gephardt: Cybercriminals trying to use election to rip Utahns off

Gephardt: Cybercriminals trying to use election to rip Utahns off

Matt Gephardt, KSL TV  |  Posted Oct. 17 - 7:40 a.m.

Thanks to the COVID-19 pandemic, millions will be voting by mail for the first time in the 2020 election, and results may come slowly.
Gephardt: How robocallers can skirt new blocking technology to get to your number

Gephardt: How robocallers can skirt new blocking technology to get to your number

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted July 29 - 2:33 p.m.

Americans received 3.3 billion robocalls in June, and well over a third of those calls were scams, according to the YouMail Robocall Index.
Gephardt: Utah congressman introduces bill to avoid ‘clumsy’ stimulus payments to dead people

Gephardt: Utah congressman introduces bill to avoid ‘clumsy’ stimulus payments to dead people

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted July 23 - 10:22 a.m.

A Utah congressman wants to make sure future stimulus money is not sent to dead people. That may sound obvious but as the KSL Investigators found, it was a problem worth more than $1 billion earlier this year.
Gephardt: Utah’s real estate market remains strong during pandemic

Gephardt: Utah’s real estate market remains strong during pandemic

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted July 16 - 10:21 a.m.

While selling a home anytime can be a nerve-wracking experience, imagine selling during a pandemic where jobs are being lost and people are struggling to make ends meet.
Gephardt: Gas company resumes disconnecting delinquents, vows to help customers

Gephardt: Gas company resumes disconnecting delinquents, vows to help customers

Matt Gephardt, KSL TV  |  Posted July 13 - 10:00 a.m.

Dominion Energy decided in March to cease disconnecting those who didn’t pay their gas bills.