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Gephardt: Credit card dispute complicates ticket refund for Cher fan

Gephardt: Credit card dispute complicates ticket refund for Cher fan

Matt Gephardt, KSL TV  |  Posted Jan 12th - 11:02am

The pandemic canceled or postponed concerts across the country. While many fans have received refunds, others are still trying to get their money back.
Bandwidth Bottleneck: Gephardt uncovers what's eating through your data plan

Bandwidth Bottleneck: Gephardt uncovers what's eating through your data plan

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jan 5th - 9:12am

Early in the pandemic, many home internet service providers ditched data limits to help people working and learning remotely. Fast forward 10 months and those limits are back.
Gephardt: Beware of texts offering refunds for delayed Christmas gifts

Gephardt: Beware of texts offering refunds for delayed Christmas gifts

Matt Gephardt, KSL TV  |  Posted Dec 31st - 8:28am

A record number of people shopped online for Christmas this year, and scammers noticed many didn't receive their orders before the big day.
Gephardt: St. George family can't get Facebook to take down impostor account that used their photos

Gephardt: St. George family can't get Facebook to take down impostor account that used their photos

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Dec 24th - 7:53pm

The pandemic prompted a lot of people to get a new pet, and that has criminals bilking animal lovers out of hundreds of dollars.
Porch pirate patrol: KSL Investigators show you what's being done to catch package thieves

Porch pirate patrol: KSL Investigators show you what's being done to catch package thieves

Mike Headrick, KSL TV  |  Posted Dec 22nd - 11:48am

In the past 12 months, an estimated $5.4 billion worth of merchandise has been stolen off porches across the U.S. according to a recent survey.
Gephardt: New Venmo scam can drain your bank account

Gephardt: New Venmo scam can drain your bank account

Matt Gephardt, KSL TV  |  Posted Dec 22nd - 11:04am

Many people use apps like Zelle or Venmo because they make it really convenient to share money between friends and family – and scammers know it.
At-home COVID-19 tests: KSL Investigators test how long it takes to get results

At-home COVID-19 tests: KSL Investigators test how long it takes to get results

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Dec 15th - 11:04am

When you need your results as soon as possible, are mail-in COVID-19 tests a good option? The KSL Investigators put some kits to the test.
KSL Investigates: Does rushed vaccine make it less safe?

KSL Investigates: Does rushed vaccine make it less safe?

Brittany Glas and Cindy St. Clair, KSL TV  |  Posted Dec 5th - 9:12pm

With two pharmaceutical companies ready to obtain approval for their COVID-19 vaccines from the U.S. Food and Drug Administration, many Utahns are asking: "Is it safe?"
Gephardt: Cybercriminals trying to use election to rip Utahns off

Gephardt: Cybercriminals trying to use election to rip Utahns off

Matt Gephardt, KSL TV  |  Posted Oct 17th - 7:40am

Thanks to the COVID-19 pandemic, millions will be voting by mail for the first time in the 2020 election, and results may come slowly.
Gephardt: How robocallers can skirt new blocking technology to get to your number

Gephardt: How robocallers can skirt new blocking technology to get to your number

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 29th - 2:33pm

Americans received 3.3 billion robocalls in June, and well over a third of those calls were scams, according to the YouMail Robocall Index.
Gephardt: Utah congressman introduces bill to avoid ‘clumsy’ stimulus payments to dead people

Gephardt: Utah congressman introduces bill to avoid ‘clumsy’ stimulus payments to dead people

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted Jul 23rd - 10:22am

A Utah congressman wants to make sure future stimulus money is not sent to dead people. That may sound obvious but as the KSL Investigators found, it was a problem worth more than $1 billion earlier this year.
Gephardt: Utah’s real estate market remains strong during pandemic

Gephardt: Utah’s real estate market remains strong during pandemic

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 16th - 10:21am

While selling a home anytime can be a nerve-wracking experience, imagine selling during a pandemic where jobs are being lost and people are struggling to make ends meet.
Gephardt: Gas company resumes disconnecting delinquents, vows to help customers

Gephardt: Gas company resumes disconnecting delinquents, vows to help customers

Matt Gephardt, KSL TV  |  Posted Jul 13th - 10:00am

Dominion Energy decided in March to cease disconnecting those who didn’t pay their gas bills.
KSL Investigates: Is Healthy Together app worth investment after state turns off main feature?

KSL Investigates: Is Healthy Together app worth investment after state turns off main feature?

Mike Headrick and Cindy St. Clair, KSL TV  |  Posted Jul 10th - 7:45am

A piece of technology designed to better help contact tracing in Utah has failed to attract enough users or provide the desired data, making it all but useless for health departments.
Gephardt: Malware hiding in some free downloadable tax forms

Gephardt: Malware hiding in some free downloadable tax forms

Matt Gephardt, KSL TV  |  Posted Jul 9th - 12:20pm

Tax season always brings about scams for some unscrupulous folks, but new research shows COVID-19 may be amplifying the problem.
Gephardt: COVID-19 causing coin shortage for Utah retailers, banks

Gephardt: COVID-19 causing coin shortage for Utah retailers, banks

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 7th - 9:04am

The coronavirus pandemic has brought runs on toilet paper, disinfecting products and more, but the latest shortage has been pocket change.
Refund Roulette: Gephardt investigates why wrong ticket holders received refunds

Refund Roulette: Gephardt investigates why wrong ticket holders received refunds

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 3rd - 10:14am

The COVID-19 pandemic has thrown more than a few curveballs at folks who bought tickets to now-canceled events this summer.
Gephardt: Movers who jack up prices rack up complaints

Gephardt: Movers who jack up prices rack up complaints

Matt Gephardt, KSL TV  |  Posted Jul 1st - 9:43am

Imagine moving to a new state, only to have your moving company refuse to deliver your possessions unless you pay them way more than their original bid.
Gephardt: What homeowners insurance covers in a wildfire

Gephardt: What homeowners insurance covers in a wildfire

Matt Gephardt, KSL TV  |  Posted Jun 30th - 10:22am

After any disaster, the big questions on many people’s minds are who pays to rebuild, and what exactly is covered by insurance?