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The new tip culture: How to handle growing gratuity

In the past few years, some Utahns may have noticed a change: cash tip jars replaced by tablets at fast-casual eateries. The options aren't just a dollar or two, but buttons ranging from 15% to 35% on top of your bill.

The new tip culture: How to handle growing gratuity

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Gephardt: Why investors should stay the course during turbulent markets

Gephardt: Why investors should stay the course during turbulent markets

VideoMatt Gephardt and Sloan Schrage, KSL | Posted June 2 - 8:22 a.m. | Save Story

A recent Wall Street rollercoaster has many people frightened about their investments and retirements.

Who's responsible when a snowplow damages your fence?

Who's responsible when a snowplow damages your fence?

VideoMatt Gephardt and Sloan Schrage, KSL | Posted June 1 - 4:12 p.m. | Save Story

KSL Investigates looks into who is responsible for repairing damages when a public snow plow damages a resident's fence.

Lehi man ordered to rip out his new xeriscape landscaping by his HOA

Lehi man ordered to rip out his new xeriscape landscaping by his HOA

VideoMatt Gephardt and Cindy St. Clair, KSL | Posted May 26 - 10:14 p.m. | Save Story

A Lehi resident was eager to heed the calls to put in landscaping that uses little or no water. His HOA opposed the change.

Many Utah schools weren't built with security threats in mind, renovations are costly

Many Utah schools weren't built with security threats in mind, renovations are costly

VideoDaniella Rivera, KSL | Posted May 26 - 11:22 a.m. | Save Story

Construction projects unrelated to security have been delayed, according to the Granite School District's website, but they're still tackling security-related projects as fast as they can.

Tracking transparency: Some lawmakers use private email for government business

Tracking transparency: Some lawmakers use private email for government business

VideoDaniella Rivera, KSL | Updated May 13 - 5:31 p.m. | Save Story

How has changing communication impacted access to public records?

Business takes your money then abruptly shuts down; now what?

Business takes your money then abruptly shuts down; now what?

VideoMatt Gephardt and Sloan Schrage, KSL | Posted May 11 - 1:07 p.m. | Save Story

Imagine paying a deposit for expensive furniture, only to have the company vanish before you get your stuff. It has become a familiar experience for several Utahns.

Repair or replace: The shortening lifespan of consumer goods

Repair or replace: The shortening lifespan of consumer goods

VideoMatt Gephardt and Sloan Schrage, KSL | Posted May 10 - 8:02 a.m. | Save Story

It's a phrase you have likely heard or even uttered yourself: "They don't make 'em like they used to." It is not just your imagination.

Locked out: Fishermen upset by new gate at Pineview Reservoir

Locked out: Fishermen upset by new gate at Pineview Reservoir

VideoMike Headrick and Cindy St. Clair, KSL | Posted May 5 - 8:19 a.m. | Save Story

Fishermen found that, unlike years past, something stood in the way of hooking a big one at Pineview Reservoir: a newly installed gate at the popular Port Ramp boat launch area.

Orem man says power company installed remote switch to limit his A/C without his permission

Orem man says power company installed remote switch to limit his A/C without his permission

VideoMatt Gephardt and Sloan Schrage, KSL | Posted May 4 - 9:31 a.m. | Save Story

Rocky Mountain Power installs switches on A/C units that allow it to remotely toggle off the air conditioning during heat waves. It has always been a voluntary thing, but an Orem man says one was installed on his A/C unit without his permission.

More than 1/3 Americans don't have retirement; here's how to start

More than 1/3 Americans don't have retirement; here's how to start

VideoMatt Gephardt and Sloan Schrage, KSL | Posted April 30 - 10:24 p.m. | Save Story

It may be the worst kept secret in America — many of us are falling short on retirement savings.

Putting the brakes on catalytic converter theft: Matt Gephardt tests some deterrents

Putting the brakes on catalytic converter theft: Matt Gephardt tests some deterrents

VideoMatt Gephardt and Sloan Schrage, KSL | Posted April 29 - 11:34 a.m. | Save Story

What can drivers do to avoid a hefty replacement cost after the theft of a catalytic coverter?

Gephardt Busts Inflation: How to persuade your landlord to lower your rent

Gephardt Busts Inflation: How to persuade your landlord to lower your rent

VideoMatt Gephardt, KSL | Posted April 28 - 8:43 a.m. | Save Story

It is a familiar refrain heard in Utah: The cost of renting a place to live is going through the roof. However, there are options to help fight back.

Cryptocurrency investment scams skyrocket through social media

Cryptocurrency investment scams skyrocket through social media

VideoMatt Gephardt, KSL | Posted April 27 - 9:02 a.m. | Save Story

More and more folks who think they are investing in cryptocurrency are actually being duped into sending money to thieves.

Victims losing 'memories' when their social media is hacked

Victims losing 'memories' when their social media is hacked

VideoMatt Gephardt and Cindy St. Clair, KSL | Posted April 26 - 1:05 p.m. | Save Story

Young, old, rich, poor, powerful and not, Americans are learning the same hard lesson: Social media is not a safe place for safekeeping

Gephardt Busts Inflation: New car prices are dropping, but still well over pre-pandemic level

Gephardt Busts Inflation: New car prices are dropping, but still well over pre-pandemic level

VideoMatt Gephardt, KSL | Posted April 20 - 7:47 a.m. | Save Story

Between quarantine measures, chip shortages, supply chain issues, and essential parts manufactured in war-torn countries, car prices have skyrocketed. That is until now.

Despite proof, tenant who double paid rent can't get refund

Despite proof, tenant who double paid rent can't get refund

VideoMatt Gephardt and Cindy St. Clair, KSL | Posted April 19 - 12:17 p.m. | Save Story

With rents on the rise, who can afford to double pay for one month's rent? David Martinez of South Ogden said he was pressured to do just that.

Bank employee impostors are using Zelle money transfer app to drain accounts

Bank employee impostors are using Zelle money transfer app to drain accounts

VideoMatt Gephardt and Sloan Schrage, KSL | Posted April 15 - 7:47 a.m. | Save Story

A new scam centered around the cash payment app, Zelle, is hitting a fever pitch as it drains money directly from bank accounts.

Gephardt Busts Inflation: How browser extensions can help beat rising prices online

Gephardt Busts Inflation: How browser extensions can help beat rising prices online

VideoMatt Gephardt and Sloan Schrage, KSL | Posted April 13 - 7:57 a.m. | Save Story

With the help of plug-ins for your internet browser, your computer can help you make sure you are paying the lowest price for nearly everything.

How a right-to-repair victory can help millions save money by fixing their own phones

How a right-to-repair victory can help millions save money by fixing their own phones

VideoMatt Gephardt, KSL | Posted April 6 - 8:05 a.m. | Save Story

When something breaks and needs repairs, it costs you money. Now, a major cellphone company says they are going to let you fix it yourself.