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Threatening Phone Call Originates from SLC Based Company

Threatening Phone Call Originates from SLC Based Company

Posted - Jun. 10, 2003 at 10:02 p.m.



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Samantha Hayes reportingPolice say a Salt Lake based telemarketing company is the source of a threatening phone call.

The company, Teleperformance USA, is used by Quest Communications to maintain and solicit business.

Telemarketers are known for calling too much and calling at inconvenient times. But when a Denver man told a caller from this company he wasn't interested in the services being offered, the caller threatened to kill him.

Monday morning, at 11:30- Michael-who doesn't want to use his last name now for security reasons, answered the phone. It wasn't a friend, wasn't a relative, he could tell right away it was a telemarketer.

MICHAEL/EVERGREEN,CO: "THEY STARTED GOING INTO SPEAL. ABOUT SELLING A PRODUCE...WHAT PRODUCT...AND THE PERSON SAID I'M WITH QUEST SELLING LONG DISTANCE SERVICES. "

Michael said unless he could get DSL service he wasn't interested in any other service and hung up....just two minutes later he had a voice mail from the same person calling for Qwest.

MICHAEL/EVERGREEN, CO: "I CAN'T REPEAT ANY OF THIS.....GAVE US A LOT OF CONCERN."

After several calls to Qwest, Micheal found out that the person called from a company contracted by Qwest. Teleperformance USA in Salt Lake City.

KSL-TV acquired this statement from the company.

Teleperformance USA, Steve Perring: "Teleperformance USA strives to maintain the highest standards of professionalism at all times. The individual in question has been subject to disciplinary action and no longer works for the company."

But Michael says termination isn't enough.

MICHAEL: "I'M NOW TRYING TO GET ALL THE PIECES TOGETHER SO WE CAN PRESS CHARGES...RESTRAINING ORDER...LOCKED AWAY WHERE THEY CAN'T THREATEN US OR ANYONE ELSE."

The Jefferson County Sheriff's department is investigating the incident. And Michael says he plans to press charges and is going to contact the FBI in Utah.

Qwest has also reacted to the threatening call, telling a station in Denver that they expect tomorrow to stop using this company.

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