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Doctor's Office Complaints


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(KSL News) This month's Consumer Reports magazine shows doctors and patients disagree on some essential issues. For patients, the number one complaint is being kept waiting.

Others complain about

  • trouble making a fast appointment,
  • feeling rushed during the visit, and
  • not having a personal connection with their doctor.

DOCTORS complain about patients who don't stick to their treatment. Three-quarters of doctors surveyed said patients asked them to prescribe drugs they saw advertised on TV.

Kevin E. Bell, M.D., Internist: "Rather than come in with a problem at hand, they'll ask about a toenail fungus that they don't have or gird that they don't have rather than the mole that's on their back that brought them in in the first place."

Patients also have access to a lot more information. Almost 40-percent of patients said they did medical research online. But 41-percent of doctors said their patients sometimes get the facts wrong.

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