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Dispatch staff levels remain same, calls increase

Dispatch staff levels remain same, calls increase



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SALT LAKE CITY (AP) -- The number of calls to the dispatch office in the state's largest city has increased about 16 percent in the past four years, but the number of staff who handles those calls has remained the same.

Salt Lake City police say the number of calls received by dispatch has increased from about 472,000 in 2004 to about 550,000 in 2008.

Meanwhile, Salt Lake City has kept the number of dispatchers it employs at 47.

Dispatch center supervisor Roxann Cheever says one of the reasons more calls are coming in is because they receive multiple calls about a single incident because more people have cell phones.

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Information from: The Salt Lake Tribune

(Copyright 2009 by The Associated Press. All Rights Reserved.)

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