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Why Intermountain Healthcare is outsourcing billing to a company with a checkered past

Why Intermountain Healthcare is outsourcing billing to a company with a checkered past

(Jeffrey D. Allred, Deseret News)


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MURRAY — Utah's largest employer and health care provider announced last month that it will outsource billing and collections to a company that has been accused of deceptive and bullying tactics, of losing patient data and scheming to boost hospital revenues.

Under another name, the company made headlines when it was said to pester patients as they were treated for conditions like kidney stones or strokes, lie about the urgency of payments and conspire with hospital administrators to bilk federal insurers.

That company, Chicago-based R1 RCM, is one of the nation's largest providers of medical billing and collections. Late last month, Intermountain announced that it will transfer 2,300 billing-related employees to R1. Intermountain says that will result in $70 million in savings it can pass on to patients over the next three years.

[To read the full story go to DeseretNews.com](<http://www.ksl.com/ad_logger/ad_logger.php?location=https://www.deseretnews.com/article/900010890/why-intermountain-healthcare-says-its-best-for-patients-and-employees-to-outsource-billing-to-a-company-with-a-checkered-past.html&sponsor=Why Intermountain Healthcare says it's best for patients and employees to outsource billing to a company with a checkered past>).

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