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PROVO — A funeral home lost or gave away the cremated remains of one woman's deceased mother last year, alleges a lawsuit filed against the home this week.
The remains have not been recovered, preventing the family from finding closure after the death and having a proper memorial service, according to the suit filed Wednesday in 4th District Court.
In January 2016, when Chris Razmic went to Provo's Walker Sanderson Tribute Center and Crematory, the funeral home told her a family member had already taken the remains of her mother, Darla Razmic, the suit alleges. But Razmic is the only family member who lives in Utah, her attorneys argue in court documents.
There was no receipt of the transaction, violating Utah law and industry standards, the suit alleges.
The alleged lapse broke the home's contract with the family after payment, emotionally harmed relatives of the deceased and shows the home was careless and reckless, the suit says.
The family was "shocked and horrified," with relatives also becoming physically ill, the suit says.
Attorneys for the family seek unspecified financial and other damages.
The funeral home did not have a response late Friday.