Infonetics Forecasts VoIP and Unified Communications Services to Grow to $88 Billion Market by 2018

Infonetics Forecasts VoIP and Unified Communications Services to Grow to $88 Billion Market by 2018


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CAMPBELL, Calif.--(BUSINESS WIRE)--Apr 15, 2014--Market research firm Infonetics Research released excerpts from its 2014 report, which tracks service providers and their voice over IP (VoIP) and unified communications (UC) services revenue and subscribers.

ANALYST NOTE

“Business VoIP services have moved well beyond early stages to mainstream, strengthened by the growing adoption of SIP trunking and cloud services worldwide. Hosted unified communications are seeing strong interest up market as mid-market and larger enterprises evaluate and move more applications to the cloud, and this is positively impacting the market,” notes Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

VOIP AND UC SERVICES MARKET HIGHLIGHTS

The global business and residential VoIP services market grew 8% in 2013 from 2012, to $68 billion SIP trunking shot up 50% in 2013 from the prior year, driven predominantly by activity in North America; EMEA is expected to be a strong contributor in 2014 Sales of hosted PBX and unified communication (UC) services rose 13% in 2013 over 2012, and seats grew 35% due to continued demand for enterprise cloud-based services Global residential VoIP subscribers totaled 212 million in 2013, up 8% year-over-year Managed services are benefitting from the continued adoption of IP PBXs: Roughly 10%–20% of new IP PBX lines sold are part of a managed service or outsourced contract Infonetics expects continued strong worldwide growth in VoIP services revenue through 2018, when it will reach $88 billion WEBINAR: IMS IN THE CLOUD WITH NFV

Join analyst Diane Myers April 16 for Deploying IMS in the Cloud with NFV, a live event that investigates the benefits of using IMS to leverage the cloud to achieve network scalability, cost, and flexibility, as well as how network functions virtualization (NFV) enables innovation: http://w.on24.com/r.htm?e=763407&s=1&k=6DD532531DA28F11FF4CCCE20A63DBDE

INFONETICS VOIP AND UC REPORT SYNOPSIS

Infonetics' annual VoIP and unified communications report provides worldwide and regional market share, market size, forecasts through 2018, analysis, and trends for residential and business VoIP and UC services and subscribers. The report also includes a Hosted PBX/UC Tracker highlighting deployments by service provider, region, and vendor platform. Residential VoIP providers in the report include AT&T, Cablevision, Charter, Comcast, Cox, Embratel, Iliad, J:Com, Kabel Deutschland, KDDI, KPN, KT, LG Uplus, Liberty Global, NTT, ONO, Orange, Rogers, SFR, Shaw Communications, SK Broadband, Sky, SoftBank, TalkTalk, Telecom Italia, Time Warner Cable, Verizon, Vonage, and others. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.

RELATED REPORT EXCERPTS

Infonetics’ April Voice, Video, and UC research brief: http://bit.ly/1iDYtXO Videoconferencing and collaboration show strongest growth among UC apps Carrier VoIP and IMS market gains 30%; Huawei, ALU, Ericsson, NSN ride the VoLTE wave Enterprise SBC market grew 42% in 2013 Mergers and buyouts stir enterprise telephony market; UC revenue climbs 31% in 2013 Exploding mobile device traffic, acquisitions heat up Diameter signaling controller market RECENT & UPCOMING VOICE, VIDEO & UC MARKET FORECASTS & SCORECARDS

Download Infonetics’ 2014 market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at http://www.infonetics.com/login.

Analyst Note: NFV Dominated MWC Conversations (Mar.) Analyst Note: Diversity in Cloud UC Models (Mar.) Analyst Note: 2014 Oracle Industry Connect (Apr.) North America Business VoIP Service Scorecard (May) Enterprise Unified Communications and Voice Equipment (May) Enterprise Session Border Controllers (June) Enterprise Telepresence and Video Conferencing Equipment (June) INFONETICS WEBINARS

Visit https://www.infonetics.com/infonetics-events to register for upcoming webinars, view recent webinars on demand, or learn about sponsoring a webinar.

Deploying IMS in the Cloud with NFV (Apr. 16: Attend ) New DNS-based DDoS Attacks Demand Advanced Mitigation Tools (Apr. 29: Attend ) NFV: The Nitty Gritty (May 8: Attend ) WebRTC: Compelling Service or Competitive Threat? ( View on-demand ) Diameter Signaling Control for LTE Networks (June 12: Sponsor ) TO BUY REPORTS, CONTACT:

N. America (West), Asia Pacific: Larry Howard, larry@infonetics.com, +1 408-583-3335

N. America (East, Midwest), L. America: Scott Coyne, scott@infonetics.com, +1 408-583-3395

EMEA, India, Singapore: George Stojsavljevic, george@infonetics.com, +44 755-488-1623

Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp

ABOUT INFONETICS

Infonetics Research ( www.infonetics.com ) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at http://bit.ly/QUrbrV.

Photos/Multimedia Gallery Available:http://www.businesswire.com/multimedia/home/20140415006338/en/

CONTACT: Infonetics Research

Diane Myers, +1 408-583-3391

Principal Analyst, VoIP, UC, and IMS

diane@infonetics.com

Twitter:@dianemyers

KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA

INDUSTRY KEYWORD: TECHNOLOGY TELECOMMUNICATIONS VOIP

SOURCE: Infonetics Research

Copyright Business Wire 2014

PUB: 04/15/2014 02:06 PM/DISC: 04/15/2014 02:06 PM

http://www.businesswire.com/news/home/20140415006338/en

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