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TO BUSINESS, HEALTH, AND TECHNOLOGY EDITORS:
CFS Clinical Selected C3i to Provide Technology Support Globally for
their Proprietary Systems
MORRISTOWN, N.J. and AUDUBON, Pa., March 17, 2014 /PRNewswire/ -- C3i,
a global leader in service desk support and business process
outsourcing (BPO) services for the life sciences industry, announced
that it has been selected by CFS Clinical to provide global 24x365
multilingual technology support services for their Site Activation and
Investigator Payment Services.
CFS Clinical is the leading technology-enabled service provider
focused on site startup and investigator payments for clinical trials.
The company was recently acquired by DrugDev - an interactive network
and data sharing platform for 80,000+ clinical trial doctors
worldwide. DrugDev and CFS' combined capabilities create a powerful
offering in finding, engaging and paying investigators.
The partnership between C3i and CFS Clinical started back in March
2013 with a training engagement. This included a 30-minute eLearning
module developed in English and translated into a Spanish version. The
high level of CFS' satisfaction with the delivered training services
led to expanding the partnership between the two companies, and as of
February 28th, C3i is providing global 24x365 multilingual technology
support services for CFS' Site Startup and Global Payment Services
systems. The service desk is supporting active clinical trial sites in
nearly 50 countries and 12 languages, staffed out of C3i's Sofia
Operations Center. Later in 2014, additional languages will be added
to manage CFS' continued scaling, supported out of C3i's Dalian
Operations Center
"C3i's industry and custom technology support expertise, reputation
and global multilingual abilities were all factors that influenced our
decision to select C3i in this endeavor. We already had a positive
experience with C3i's capabilities and professionalism, which they
demonstrated by the earlier training development engagement", said
Greg Seminack, President of CFS Clinical. C3i's ability to support
proprietary applications was also a key factor in their selection of
C3i as a partner.
"I am excited to welcome one of the leading specialty providers in the
life sciences industry as our client," said Joel Morse, CEO of C3i
Inc. "C3i is fully committed to delivering a service desk support
infrastructure that will ensure CFS' customers worldwide receive the
best experience with the company's proprietary systems".
About C3i:
Headquartered in Morristown, New Jersey, C3i Inc. has global
operations in the North America, Europe, India, and China. Their 1500
employees provide technology training, multilingual service desk,
hardware provisioning, and break/fix, asset management, and
user/application administration services for pharmaceutical sales and
clinical professionals worldwide. To learn more, visit
www.c3i-inc.com.
About CFS Clinical:
CFS Clinical, and its parent company DrugDev, create global,
standardized processes to promote collaboration among Sponsors, CROs
and Sites in finding, engaging, and paying Investigators. Innovative
solutions include study feasibility, site identification, site
contracting, essential document management and Investigator payments.
The result - drug developers and Investigators brought closer together
with smart technology and unique relationships to help the industry do
more trials. CFS has global operations in Audubon, PA (headquarters)
and London, UK. To learn more, visit www.cfsclinical.com.
Contact: Dave Hanaman C3i 973-401-4677 dhanaman@c3i-inc.com Contact: Kevin Williams CFS Clinical 610-631-4114 kwilliams@cfsclinical.com
SOURCE C3i, Incorporated
-0- 03/17/2014
/Web Site: http://www.c3i-inc.com
CO: C3i, Incorporated; CFS Clinical
ST: New Jersey Pennsylvania
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SU: CON
PRN
-- DC84313 --
0000 03/17/2014 11:57:00 EDT http://www.prnewswire.com
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