Small business owner steps in to help family whose van was stolen on vacation

Small business owner steps in to help family whose van was stolen on vacation


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Estimated read time: 2-3 minutes

A family vacation gone wrong turned into a story about generosity that stunned everyone involved — including the Nelson family. Members of the family said they are still trying to process what happened on the Oregon Coast.

What began as a nightmare — a stolen van packed with camping gear, bikes, and supplies — quickly transformed into a moment of overwhelming kindness. Jarom and Cassidy Nelson, traveling with six of their children, woke up on their first morning of vacation to discover their van was gone. But on Tuesday, something extraordinary happened. "I think we are just so overwhelmed. People are so good and kind,” Cassidy said, still emotional from the whirlwind of events. After watching the Nelsons’ story on KSL, Randy Robinson, owner of Advanced Four-Wheel Drive, reached out. His company has been around for 50 years, and as fate would have it, he had a spare van — and a desire to help. During a call with the Nelsons, he made an offer they never expected. “The one we want to give you is a four-wheel drive,” Robinson told them. He explained that the van, a Nissan NV 30, was one the company no longer needed — but one that could make a world of difference for the family. The Nelsons had managed to rent a replacement van, but the unexpected cost weighed on them. Robinson understood that immediately. "He’s like, 'we don’t want you to incur any more costs on your end … we want to make it happen for you,'” Cassidy said. The family says this experience is something they’ll carry with them forever — and something their kids are learning from in real time. "We’re just so grateful and just so blown away at the generosity of people,” Jarom said. Robinson expects the van to reach the family by tomorrow. “Our kids are just like, so overwhelmed … saying, ‘Oh man, there’s so many good people.’ It’s been really good to show that to our kids,” Jarom said.

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Debbie Worthen, KSLDebbie Worthen
Debbie Worthen brings nearly two decades of award-winning journalism experience to the KSL Newsroom and is thrilled be working for Utah’s legacy news organization. She anchors KSL 5 News at 4 and Live at 5 with Mike Headrick and reports for KSL 5 News at 10pm. There are countless things Debbie enjoys about working in local news, but storytelling is at the top of the list. Whether it’s meeting the remarkable people of Utah as they do amazing things, informing viewers of critical breaking news and issues that impact their communities or reporting on daily assignments like weather and traffic, Debbie is honored to be the one trusted to tell Utahn’s stories. She believes journalistic integrity and a commitment to accuracy have never been more important than they are now. Debbie started her career as a writer, producer and traffic reporter while finishing her communications degree at The University of Utah before making the jump to a full-time on-air position. (Although you could say she caught the news “bug” at KOLT-News at Cottonwood High School.) After several moves across the country, Debbie and her husband, Brandon Gilbert, moved to Utah to start their family. They love everything Utah has to offer and can’t imagine living anywhere else. Outside the office, Debbie and her family are advocates for at-risk youth and have fostered several children through Utah Foster Care. As a family they enjoy movie nights in the basement, trying new recipes and, a few times a year, traveling to exotic locations!
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