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SALT LAKE CITY (AP) -- A new Utah Department of Health survey shows more residents are satisfied with their physicians and the quality of care they receive than in 2005.
Some 7,194 Utahns provided information for the 2009 Health Plan Consumer Satisfaction Report important. Respondents rated plans offered by both health maintenance organizations (HMOs) and preferred provider organizations (PPOs). The plans collectively cover 1.6 million people in the state, or about 70 percent of the insured.
Health department's HMO health program manager Sam Vanous says Utahns might use the report's results to make more informed decisions when choosing health plans.
The report shows Utahns rated HMOs higher than the national average in measures such as doctor ratings, getting care quickly, doctor communication and customer service.
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Information from: The Salt Lake Tribune
(Copyright 2009 by The Associated Press. All Rights Reserved.)
