Marketing firm to pay up to $8.5M over renewal policy


Save Story

Estimated read time: Less than a minute

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

EL SEGUNDO, Calif. (AP) — A company that sold ProActiv acne treatments and Wen hair products will pay up to $8.5 million to settle a California lawsuit that said it didn't get customer consent for automatic renewal payments on their credit cards.

Authorities Monday said Guthy-Renker LLC also agreed to more clearly display its automatic renewal policy for products on its website.

The El Segundo company was sued by members of the state's Automatic Renewal Task Force, which includes district attorneys from Los Angeles, San Diego, Santa Clara and Santa Cruz counties and the Santa Monica city attorney's office.

Guthy-Renker agreed to pay up to $7.3 million in customer restitution and $1.2 million in penalties.

A message seeking comment from the company wasn't immediately returned.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Most recent Business stories

Related topics

The Associated Press

    STAY IN THE KNOW

    Get informative articles and interesting stories delivered to your inbox weekly. Subscribe to the KSL.com Trending 5.
    By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Notice.
    Newsletter Signup

    KSL Weather Forecast

    KSL Weather Forecast
    Play button