Facebook apologizes for latest metrics errors


Save Story
Leer en español

Estimated read time: Less than a minute

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

NEW YORK (AP) — Facebook says it will work with independent companies like Nielsen and comScore to review more of its metrics after it uncovered new problems with the data it provides to advertisers and publishers that use its network.

Facebook had apologized to advertisers in September for errors that led to overstating how long users watched videos.

On Wednesday, the Menlo Park, California, company said in a post that it miscalculated four metrics, including undercounting how many people watched all of a video and overcounting how much time people spent reading "Instant Articles," which loads stories from publishers like The New York Times and Washington Post more quickly on Facebook.

Facebook and Google together account for the majority of digital ad dollars spent in the U.S.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Most recent Business stories

Related topics

Business
The Associated Press

    STAY IN THE KNOW

    Get informative articles and interesting stories delivered to your inbox weekly. Subscribe to the KSL.com Trending 5.
    By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Policy.

    KSL Weather Forecast