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Paul Nelson, KSL Newsradio A Utah soldier's holiday homecoming was made easier today. It had been up in the air after an airline wanted to charge the soldier hundreds of dollars to change his flight.
It all started as an e-mail to KSL's Doug Wright Show. A Navy sailor named Tyler had to change his holiday plans when new orders came in. The problem was he already bought the airline tickets.
"I tried calling up the airlines and ask them if they could waive their fee or do something to help me out so I'm not paying $600 to change my flight," Tyler said.
Tyler says U.S. Airways denied ever getting a copy of his orders so they could waive their fees. That's when Terry Schow with Veterans Affairs stepped in.
Schow called the Doug Wright Show and said, "I'll just cover it out of my office. So, it's covered. What's your next problem?"
Family members say they wanted Tyler home after the holidays to take a five-generations picture.