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This is Fred Ball for Zions Bank, speaking on business.
When Heather Jensen started as a secretary for House of Hearing, she had no idea that six years later she would become a certified audiologist and buy the clinic, which specializes in the detection and treatment of hearing loss.
Heather told me she decided to become an audiologist in 1994. One of her favorite customers brought in a hearing aid that needed to be sent back to the manufacturer. As the patient expressed his dependency on hearing aids, Heather gained her first and most profound lesson on the value of hearing. At that moment she realized how much she desired to help the hearing impaired, so she decided to change her major and become an audiologist.
Heather says business has increased since she and her husband, Kirk, bought House of Hearing. The increase is primarily due to the fact that before Heather, there was not a certified audiologist on board. By earning her master's degree in audiology and becoming certified, Heather says she can offer better treatment, service and quality for her patients, including complimentary consultations. In addition, Heather and Kirk purchased the necessary equipment to provide patients with advanced digital hearing aids. The technology allows hearing aids to be fine tuned by computer and amplify only voices.
Heather and Kirk now own two of the four House of Hearing clinics in Utah. Their offices are located in Salt Lake City and Tooele. Heather splits her time between the two locations, while her husband keeps track of the business's finances and their two sons.
Heather also works closely with the Hearing Foundation to provide hearing aids to individuals without the means to purchase their own. Through the foundation she has worked in Utah and Mexico, helping dozens of people receive treatment for hearing loss.
Heather and Kirk's future plans include opening additional House of Hearing clinics, but exactly when and where is yet to be decided. Right now, Heather is working at completing a doctorate in audiology so she can learn even more on how to treat and care for those she enjoys helping so much.
For Zions Bank, I'm Fred Ball. I'm speaking on business.