A look at claimed improvement to health website


Save Story
Leer en espaƱol

Estimated read time: Less than a minute

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

(AP) - Highlights of the Obama administration's update Sunday on the status of HealthCare.gov, the website that people in 36 states were supposed to use beginning on Oct. 1 to sign up for new health insurance coverage. After much work on the troubled site, the government claimed in a new report:

System: Site supports 50,000 concurrent users; users spend an average of 20 minutes to 30 minutes on the site; based on usage trends, the site will support more than 800,000 consumer visits per day.

Site capacity: "Stable at its intended level."

Performance: Activity levels show the site is "working for consumers."

Response time: Average system response time is lower than a second.

Error rate: Consistently below 1 percent, down from 6 percent earlier this fall.

System stability: Hardware upgrades and software fixes to keep the website up and running more than 90 percent of the time.

Rapid response team: 24/7 monitoring and operations center and team in place to watch system performance and to respond to glitches and unplanned downtimes.

Software fixes: More than 400 bug fixes and software improvements have been made.

Hardware upgrades: Improvements increased some capabilities fivefold.

(Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

Most recent U.S. stories

Related topics

U.S.
The Associated Press

    STAY IN THE KNOW

    Get informative articles and interesting stories delivered to your inbox weekly. Subscribe to the KSL.com Trending 5.
    By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Policy.

    KSL Weather Forecast