Estimated read time: 2-3 minutes
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It’s funny. We at KSL actively encourage our listeners and viewers to check out our website. After all, we’re very proud of it. It has won us national recognition in the past, and we believe other news organizations could take a few notes on how to run a good website by checking ours out. One of the things we ask from our audience is public comment about stories they read. We see this as a chance to connect with our audience, and find out what the people of Utah are thinking about the news. However, we have to take the good with the bad. Sometimes, the comments are not friendly. There are times when the comments are meant to be constructive criticism, and there are other times when the comments are downright mean. But, as M.C. Hammer used to say, “It’s all good.” Personally, and I think the rest of the reporters in the station agree with me, I would rather have negative feedback then no interest from the audience at all. I can’t say the same about our parents, though. Just today, a television reporter I sit near received a phone call from her mother, who was livid about some of the negative comments about a story done by her baby girl. “How dare they?” “Why does KSL allow this?” “Make them stop!” My friend just smiled and calmed her mother down by telling her not to read those comments, and from the tone of her voice, it was not the first time she told her to do this. There are times when people fight each other about a story they read. I have seen comments like, “Did you read the same story I read?” Then a fight erupts over whether the KSL reporter used correct grammar when quoting someone. Keep in mind, I am not complaining. I like to read the comments about my stories to make sure I am not too unclear in what I mean to say. Like I said before, getting no comments is worse than getting bad comments.
