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The rental market in Utah is exploding right now. It's not uncommon that renters wake up at the crack of dawn to get an application in first, get put on a waitlist 20 people deep and outbid other renters for an apartment in a prime location.
During times when rentals are a hot commodity, there will inevitably be a few people who try to capitalize. We affectionately refer to them as scammers, and they can end up costing renters a lot of time and money.
So how do you steer clear of people who are working the system and want to rip you off? By looking for these telltale signs of a fake listing:
A weird email domain
Around 95 percent of the listings on Rentler and KSL are created by users with either a Gmail, Outlook or Yahoo email address. Email domains that match the name of the apartment complex are also common, but if you see an email address like zxykzyx@rhyta.com it’s probably a fake. We’re not saying you should always dismiss listings with an unrecognizable @ address, but you should be cautious if you see an email domain you’ve never heard of.
An overseas landlord
If you contact someone about a listing and they respond with a convoluted story about how they live overseas and rely on a third-party to collect money or ask if they can mail you the keys once a lease is signed, odds are it’s not a real listing. If you aren’t sure if the landlord is the real deal or not, ask to set up a video call.
An unlikely lease
Before you start searching listings, do a little research to determine typical rent prices in the area. If you see listings that are way too good to be true, they probably are. Anything too low or too high can signify a fake listing. You should also keep an eye out for lease terms that seem unlikely, like places that don’t require a deposit or have an open lease length.
A sketchy payment system
Cashier’s checks, wired payments or cash payments up front are all huge red flags. Are other unusual situations involving the transfer of funds, like if a potential landlord asks you to pay for a background check by sending a prepaid Visa gift card (yep, this has actually happened)?
An incomplete picture
Even if all the details sound legitimate, keep an eye out for listings that don’t have any pictures of the actual apartment for rent. Commonly, scammers will upload photos of the outdoor space around a rental or interior photos that look completely different from what’s described.
Rentler is constantly working to try to rid the world of scammers, but in the meantime use these tips to stay vigilant during your search. If you suspect a listing on Rentler or KSL is fraudulent, you can report it by clicking "Flag This Listing" at the bottom of the listing. Or get in touch with Rentler customer support by calling (888) 222-1009 or email support@rentler.com.
