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The buzz in the tech world about artificial intelligence, or AI, is not new. As more AI programs such as ChatGPT become accessible to the average person, more people are learning about the amazing capabilities automation has. Whether you realize it or not, AI has the capacity to do numerous tasks currently performed by human workers.
That's not to say that humans are replaceable. It's just not true. Businesses need people to run organizations and keep things running smoothly. However, humans are prone to make mistakes that could be reduced by turning some of the manual labor over to AI. According to a 2008 study, the manual data entry error rate is about 6.5%. By implementing AI bots, that number could be reduced significantly.
Use people to propel your business forward
Forward-thinking organizations are strategically reallocating human energy away from repetitive and mundane tasks towards more valuable endeavors that were previously unexplored and unimaginable. This significant shift is enabling these organizations to do more and grow faster than ever before.
Intelgic is witnessing a growing number of customers embracing the power of Robotic Process Automation (RPA) and AI to automate manual and repetitive tasks across various workflows. By doing so, these customers are strategically leveraging their most valuable human resources to accelerate growth. Through this transformative approach, companies are efficiently serving a larger customer base without the need for additional resources.
However, even in the era of automation, many companies continue to rely on outdated legacy approaches including performing tasks manually. These manual approaches might be sending emails, waiting for responses, manually processing emails and documents, and executing various actions through manual processes.
Scenarios are changing rapidly and business leaders in, including small to large companies have realized the need of workflow automation. A Deloitte study reports more than 50% of organizations are planning on incorporating the use of AI and automation technologies in 2023.
How to get started with workflow automation
When you're starting to introduce AI services into your business, it is crucial to embrace the concept of starting with a small workflow and scale. Begin by selecting a process that is relatively easy to automate. This approach serves multiple purposes, including validating the solution, facilitating change management, and providing a valuable learning experience for implementing automation effectively within your organization. Choosing a process that is specific to a particular department, rather than company-wide, often serves as an ideal starting point.
Remove silos and work in an integrated environment
Organizations rely on various software and tools across departments such as accounting, HR, sales, CRM, and more. As businesses continue to adopt new tools and technologies, it becomes crucial to establish seamless connectivity among these software solutions for efficient data exchange. This is where automation plays a significant role. RPA bots can seamlessly operate multiple software systems, enabling end-to-end workflow automation and enhancing overall productivity.
Document-intensive workflow automation
Documents come from everywhere in the form of PDFs, scanned copies, and sometimes even faxes. Most of the time these documents are processed manually. AI has changed the way companies process documents by taking these documents from different sources such as emails and folders and then efficiently extract relevant information. These bots then push the captured data to existing software for further processing.
This AI technology revolutionizes many workflows such as accounts payable (AP) where invoice processing is a pain.
Manual and repetitive tasks automation
Every department such as HR, finance, and procurement deals with manual and repetitive tasks that take valuable time of human resources. This causes inefficiencies, delays, customer dissatisfaction and hampers the overall growth of the company. Intelgic, a Utah-based company, has been helping businesses with tools, technologies and services to automate workflows and make processes faster and more efficient.
Workflow automation streamline processes, reduce costs, enhance efficiency, and achieve significant productivity gains that paves the way for smarter organizations. While AI and automation technologies continue to evolve businesses, it is important to understand that humans will remain the most valuable resource to any organization. The key lies in leveraging automation to optimize task allocation, enabling human workers to focus on higher-value activities that drive innovation and growth. To learn more about how your company can become more efficient, visit the Intelgic website.
