Amazon package had dirty diapers in it, family says



This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

JERSEY CITY, N.J. (AP) — A New Jersey family says they received used diapers from Amazon's delivery service.

Nassly Sales said she was shocked to see diapers covered in what appeared to be fecal matter when she opened her Amazon package, WPIX-TV reported on Friday.

Sales said she purchases diapers for her two daughters each month from the online retail giant's Amazon Warehouse section, which sells returned items at a discounted rate. Amazon inspects and certifies all open-box products before reselling them, according to Amazon's website.

Sales immediately started disinfecting her nursery and wiped down her daughter with rubbing alcohol. The Jersey City woman said she feared for her daughter's health since she was born 26 weeks premature and has a compromised immune system.

The family said the substance on the diapers appears to be fecal matter, but they have not had it officially tested.

An Amazon spokesperson said the company worked with the family to resolve the issue.

“We work hard to provide customers with a great experience and deeply regret that this situation did not live up to our high standards,” the spokesperson said.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

The Associated Press

    SIGN UP FOR THE KSL.COM NEWSLETTER

    Catch up on the top news and features from KSL.com, sent weekly.
    By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Policy.

    KSL Weather Forecast