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Working in the administration at LDS Hospital some years ago, I had the pleasure of meeting Dr. Russell Nelson. His colleagues thought very highly of him as did the nursing staff and his patients.
I soon found out that he was perceived as a world renowned cardiovascular surgeon and travelled to various countries to speak at international conferences. One of the countries to which he travelled many times was China, where he was held in very high esteem.
To me, he came across as a very kind, caring and intelligent person who expected all employees to deliver exceptional quality care to all patients. I was very impressed with his listening skills and great eye contact — no wonder his patients thought the world of him! I loved the fact that he treated everyone with respect and kindness no matter their position in the hospital — a very humble man indeed.
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