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BATON ROUGE, La. (AP) — Southern University is trying to improve customer service and reach out more to students who are struggling.
The Advocate reports (http://bit.ly/1zDPbrz ) the efforts, outlined in a recent report to the state Board of Regents, are a direct response to the university's failure to meet the state's GRAD Act measures, which are meant to improve student outcomes.
The Board of Regents has vowed to help cash-strapped and academically struggling Southern regain sound footing, though some members expressed frustration that it took the GRAD Act failure for the school to implement the new policies.
Earlier this year, the board learned that three of the Southern University System's campuses were the only ones in the state that didn't meet the measures outlined in the GRAD Act, which incentivize performance by giving schools the authority to raise tuition and granting other autonomies.
But colleges that fail to meet the GRAD Act benchmarks have an opportunity to gradually earn back some of their funding if they enter into a contract with the board and build a remediation plan.
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Information from: The Advocate, http://theadvocate.com
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