Sloan Schrage

Utah woman worries she's being taken for a ride after classic car restoration stalls

Utah woman worries she's being taken for a ride after classic car restoration stalls

Sloan Schrage, KSL  |  Posted July 20 - 9:00 p.m.

Working on a classic car is not your typical job; it can take a year or two. But nearly six years and counting?
Voucher instead of cash refund for Utah grandpa after mysterious hotel room cancellation

Voucher instead of cash refund for Utah grandpa after mysterious hotel room cancellation

Sloan Schrage, KSL  |  Posted July 17 - 10:34 a.m.

A Layton grandfather traveled to New York City for his grandson's college graduation, only to learn his prepaid hotel reservation had been canceled, so he contacted the KSL Investigators.
What is driving up your Utah car insurance bill?

What is driving up your Utah car insurance bill?

Sloan Schrage, KSL  |  Posted July 13 - 9:30 p.m.

Utah drivers are getting squeezed by car insurance, but new data shared with KSL shows there are some very specific things drivers may be doing that are pushing their bills higher.
Get Gephardt helps Utah woman fight to get her power of attorney recognized

Get Gephardt helps Utah woman fight to get her power of attorney recognized

Sloan Schrage, KSL  |  Posted July 9 - 9:00 p.m.

A Sandy woman says even with power of attorney, she could not get a major credit card company to recognize her authority over her brother's finances.
Locked out after a hack? The fix may be hiding on your phone

Locked out after a hack? The fix may be hiding on your phone

Sloan Schrage, KSL  |  Posted July 8 - 10:05 p.m.

After a hacker took over a woman's Amazon account, her reset password codes were being sent — but her phone had quietly filtered them into a text-message spam folder.
Cellphone bill that never should have existed finally goes away

Cellphone bill that never should have existed finally goes away

Sloan Schrage, KSL  |  Posted July 6 - 9:30 p.m.

A Utah man struggled to get his cellphone company to stop trying to collect on a debt he should not owe.
Here are early warning signs that you've been hacked and how you can protect yourself

Here are early warning signs that you've been hacked and how you can protect yourself

Sloan Schrage, KSL  |  Posted July 1 - 9:30 p.m.

The moment you've been hacked, you won't see a big message screaming "YOU'VE BEEN HACKED!" But there much quieter warnings.
HOA gone away? Repair bills may still be waiting

HOA gone away? Repair bills may still be waiting

Sloan Schrage, KSL  |  Posted June 29 - 9:00 p.m.

An Ogden neighborhood lost water after a main broke. Then residents learned their "dissolved" HOA still left them responsible for private pipes and roads.
Will today's surpluses be tomorrow's shortages?

Will today's surpluses be tomorrow's shortages?

Sloan Schrage, KSL  |  Posted June 24 - 10:09 p.m.

As buyers hunt for deals and skip full-price goods, retailers may face surpluses now, then cut future orders, setting the stage for possible shortages later.
Supplement company asks questions despite its 'no questions asked' return policy

Supplement company asks questions despite its 'no questions asked' return policy

Sloan Schrage, KSL  |  Posted June 22 - 10:20 p.m.

If a company promises you a "no questions asked" return policy — be sure to save any mentions of that promise: ads, emails, take screenshots and keep receipts.
Just how sound is TikTok money advice? New study finds much of it is misleading, risky

Just how sound is TikTok money advice? New study finds much of it is misleading, risky

Sloan Schrage, KSL  |  Posted June 18 - 10:28 p.m.

A new report card finds much of the money advice in viral TikTok videos to be incomplete and risky. But it's not all bad. Here's what to watch for before you put stock into a viral tip.
New report finds catalytic converter thefts surging nationwide; why SLC is going against the trend

New report finds catalytic converter thefts surging nationwide; why SLC is going against the trend

Sloan Schrage, KSL  |  Posted June 18 - 7:00 p.m.

Catalytic converter thefts are down a significant 40% year-over-year in Salt Lake City, police said.
Utah author receives royalties after he finds uncashed check years after it expired

Utah author receives royalties after he finds uncashed check years after it expired

Sloan Schrage, KSL  |  Posted June 15 - 7:01 a.m.

When a Utah author found an uncashed check years after it expired, he asked if it could be reissued. He was told no — it had been cashed. So he decided to Get Gephardt.
Steps homeowners should take to help avoid contractor trouble

Steps homeowners should take to help avoid contractor trouble

Sloan Schrage, KSL  |  Posted June 11 - 6:36 p.m.

Utah regulators have received more than 1,200 complaints involving contractors this fiscal year, so far. Here are steps homeowners should take now to avoid contractor trouble later.
Safety net for homeowners facing a construction lien is going away

Safety net for homeowners facing a construction lien is going away

Sloan Schrage, KSL  |  Posted June 3 - 7:40 a.m.

A safety net for homeowners who've had their homes slapped with a construction lien because their contractor didn't pay a supplier is going away.
Lien trap: Lehi couple says dispute with roofer leads to construction lien on home

Lien trap: Lehi couple says dispute with roofer leads to construction lien on home

Sloan Schrage, KSL  |  Posted June 2 - 10:45 a.m.

The Thomases say they've paid-in-full for their roof but cannot get a lien lifted. The roofing company the couple hired and paid is called RoofTek.
Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Sloan Schrage, KSL  |  Posted May 29 - 5:32 p.m.

A Utah investor who said she gave thousands of dollars to BG Wealth Trading spoke out as the cryptocurrency investment firm draws warnings from around the world.
Totaled car? Why your car insurance keeps charging premiums and how you can stop it

Totaled car? Why your car insurance keeps charging premiums and how you can stop it

Sloan Schrage, KSL  |  Posted May 24 - 10:30 p.m.

Would you pay to insure a car you no longer own? It happened to a Cedar Hills man and when he asked his car insurance company for a refund, they refused.
Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Sloan Schrage, KSL  |  Posted May 20 - 9:30 a.m.

Imagine getting billed month after month for a phone you never wanted and that you thought you had already sent back to the carrier. That's the situation Terry Caselli faces.
Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it

Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it

Sloan Schrage, KSL  |  Posted May 17 - 5:45 p.m.

A Salt Lake man says he can't get a carrier to stop never-ending misdelivered packages. Sick of the recurring headache, he put in a call to KSL's Matt Gephardt.
Utah HOA ombudsman launches working group to tackle issues and rising costs

Utah HOA ombudsman launches working group to tackle issues and rising costs

Sloan Schrage, KSL  |  Posted May 17 - 9:08 a.m.

If you're looking to buy a new home here, it's likely to be in a Utah HOA. Now, the state has launched a new effort to rein in problems between homeowners and HOAs.
Driveway disaster: Here's how you can spot an asphalt paving scam

Driveway disaster: Here's how you can spot an asphalt paving scam

Sloan Schrage, KSL  |  Posted May 15 - 10:05 a.m.

A Centerville man who spent thousands on a home improvement project done wrong has a warning for the rest of us: Do a little more digging before you hire someone to pave asphalt.
More shoppers using short-term loans for essentials: Here's how to keep them in check

More shoppers using short-term loans for essentials: Here's how to keep them in check

Sloan Schrage, KSL  |  Posted May 13 - 9:36 p.m.

To keep short-term loans in check, don't use them for staples. Paying for next week's groceries becomes even harder when you're still paying for last week's groceries.
West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill

West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill

Sloan Schrage, KSL  |  Posted May 10 - 5:45 p.m.

A West Jordan says he got surprised by $25,000 bill after a mix-up on the procedure's prior authorization.
Here's why used car prices and demand are soaring right now as gas prices skyrocket

Here's why used car prices and demand are soaring right now as gas prices skyrocket

Sloan Schrage, KSL  |  Posted May 10 - 9:03 a.m.

When gas prices go up, used car prices go down, usually. But prices and demand now are climbing. We wanted to know why.