Sloan Schrage
PayPal user fights for his money back after he said a hacker racked up fraudulent charges
Sloan Schrage, KSL | Posted Jan. 23 - 6:15 a.m.
A Salt Lake man said someone hacked into PayPal and used it to buy lodging. What protection do you have from fraudulent charges made through your mobile payment app?
Get a message about a big financial windfall from a long-lost relative? It's an inheritance scam
Sloan Schrage, KSL | Posted Dec. 21 - 9:03 a.m.
If you've received a letter or message about a multi-million-dollar inheritance from a relative you didn't know about, it's an inheritance scam. Matt Gephardt explains why.
Worried that your personal data has been leaked online? Here's what you should know
Sloan Schrage, KSL | Posted Dec. 15 - 8:01 a.m.
If a bad guy gets your name, phone number or other personal data, would you be worried? New research shows must of us aren't concerned about our basic personal info getting leaked. Experts say we should.
Online order no-shows: Your refund rights when your order doesn't arrive
Sloan Schrage, KSL | Posted Dec. 15 - 7:45 a.m.
A Draper man paid $2,400 for an online order that never arrived. Here's what you can do to help prevent your order from going AWOL, and what to do if it does.
How to protect yourself from the 5 most dangerous words used in email scams
Sloan Schrage, KSL | Posted Dec. 13 - 9:44 p.m.
Here are the five most dangerous words cybercriminals use in email scams and how you can protect yourself.
Are your online purchases legitimate? How to avoid buying counterfeit gifts
Sloan Schrage, KSL | Posted Dec. 8 - 10:52 a.m.
Counterfeit goods use a company's brand to make people think they're the real deal. Knockoffs hurt companies, but they also pose real safety risks
50-year mortgage could leave Utah home buyers paying hundreds of thousands more in interest
Sloan Schrage, KSL | Posted Nov. 12 - 11:10 a.m.
The Trump administration says 50-year mortgages could make homes more affordable. But some experts warn that stretching a loan to 50 years will do the opposite.
How to avoid overpaying for your car loan
Sloan Schrage, KSL | Posted Nov. 7 - 4:34 p.m.
Financial advisers say car buyers often don't give their car loan much thought until they're face-to-face with the dealer's finance manager. And that can cost them thousands of dollars.
Draper woman fights nursing home for her late husband's refund
Sloan Schrage, KSL | Posted Oct. 28 - 7:32 a.m.
A Utah woman was owed thousands of dollars by a nursing home, a refund that the company promised to pay. She's tried to collect for several months but got nowhere.
Salt Lake homeowner says window blinds manufacturer refuses to honor its lifetime warranty
Sloan Schrage, KSL | Posted Oct. 10 - 10:17 p.m.
Twenty years ago, Gene Hanfling bought a set of blinds. Two months ago, they failed. They had a limited lifetime warranty, but he said the manufacturer told him "lifetime" doesn't apply to every part.
West Valley City woman fights for correct medical codes after her health care claim gets denied
Sloan Schrage, KSL | Posted Sept. 30 - 1:30 p.m.
Imagine being told you had to pay thousands in medical bills because your insurance company and the hospital refuse to get on the same page over medical codes.
How to avoid costly timeshare fraud when you want out of your timeshare
Sloan Schrage, KSL | Posted Sept. 17 - 9:44 p.m.
Timeshare fraud can be a major financial misadventure for owners who no longer have the time or interest in using their timeshare.
Find out how criminals are using AI to flood businesses with fake job seekers
Sloan Schrage, KSL | Posted Sept. 8 - 12:05 p.m.
Scammers are now getting jobs at companies in order to get in the front door of companies, opening them up for potential fraud. Experts explain how.
Who is at fault for a leaking roof: The roofer, the shingle maker or nature?
Sloan Schrage, KSL | Posted Sept. 4 - 1:30 p.m.
A Saratoga Springs woman said after her new roof starting leaking, she's now having to pay thousands more to have it done right — while everybody points fingers at somebody else.
How Utah woman says she got hit with Medicare fraud
Sloan Schrage, KSL | Posted Aug. 30 - 11:33 a.m.
Linda Karlinsey didn't order $2,600 worth of medical supplies. Why is a New York-based medical supply company continually trying to charge her for them?
Find out the consequences of not adding your teen driver to your auto insurance policy
Sloan Schrage, KSL | Posted Aug. 14 - 12:00 p.m.
Some parents curb the cost of insuring teen drivers by not adding their kids to their policy, believing Utah only requires the car to be insured, not the driver. That's not quite right.
South Jordan couple fights for repairs after bad fridge installation damages their home
Sloan Schrage, KSL | Posted Aug. 12 - 2:15 p.m.
If an installer does something that damages your home – take photos and video right away. Try to have those time stamped.
Googling customer service numbers can make you a target for scammers
Sloan Schrage, KSL | Posted Aug. 7 - 12:02 p.m.
When you need help with some sort of problem — a glitch with a product or maybe a billing issue — your first instinct might be to Google a company's customer support number. It is an instinct that scammers are relying on.
Refinancing your car loan can save you money, but there are potential roadblocks
Sloan Schrage, KSL | Posted July 31 - 5:02 p.m.
If you hear the word "refinancing," you might think of home loans, but it also applies to your car loan. The question then becomes, will it save you money? Not necessarily.
Saratoga Springs man says auto lender wrecked his credit after a crash he wasn't at fault for
Sloan Schrage, KSL | Posted July 16 - 10:45 a.m.
You're in an accident. You need to call your insurance company. But you also need to call your lender. Not doing so left a Saratoga Springs man with an awful financial headache.
Find out the biggest misgivings on social media shopping
Sloan Schrage, KSL | Posted July 13 - 2:15 p.m.
The average American now spends nearly 2.5 hours a day scrolling, but we're not just spending time on social media. We're spending money – a whole lot of it.
Drivers are letting insurance monitor their driving to save money. Should you?
Sloan Schrage, KSL | Posted July 1 - 10:44 a.m.
An estimated 17% of insured drivers are using their phones to save money on auto insurance. If your insurance company likes how you drive, you might earn a discount.
Park City skier fights for a ski pass refund after surgery sidelines his entire season
Sloan Schrage, KSL | Posted June 29 - 4:05 p.m.
Despite having surgery, a Utah man remained hopeful he could hit the ski slopes before the season ended this year. But Vail Resorts would not refund his Epic Pass.
Find out which hotel rewards program can save you the most money
Sloan Schrage, KSL | Posted June 28 - 9:11 a.m.
You may already be keenly aware of how airline points can save you money. But have hotel rewards been flying under your radar?
