Cache Valley high school students retake AP tests after school mix-up destroyed them

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NORTH LOGAN — Two dozen Green Canyon High School students in North Logan won't get the credit for their advanced placement tests, as they were mistakenly destroyed in transit.

When students take the college-level tests there is a strict protocol, one that the district and students follow. But through confusion between Educational Testing Services and the shipping company, the tests were marked as "hazardous materials," and by the time the company responded, it was too late.

The students received a message in their email this summer they had two options, get a $75 reimbursement for the testing fee or retake the test.

Cache County School District representatives and the students do not feel those are acceptable options considering many of the students are unable to take the test, and the cost of a college course is roughly $1,000.

Zachary Crane took AP statistics last year, along with AP biology. In May, he was more than ready for the stats test.

"I took about three practice tests for AP stats. I got a four the first time, then two fives," Crane said. "So I was expecting a four-five range for AP stats."

He is one of only five students that opted to retake the test. Gabriella Arnold is another.

"I honestly think that they should compensate us with at least giving us a score," Arnold said.

She said she spent countless hours studying for AP stats and now doesn't feel prepared to take the retest, although she will.

Jennifer Hartman is the school counselor and the AP coordinator. She's worked with students on AP courses for 12 years. She was frustrated by what she calls a flippant attitude toward the students' hard work. She started making calls, hoping the tests weren't really destroyed.

"When I spoke to them, they said, 'Hey, the box of materials was destroyed," Hartman said.

The shipping company told Hartman they contacted ETS, asking them to fill out a form confirming the box was just filled with paper. But, according to them, ETS filled out the wrong form, so the box was destroyed.

The students want ETS or the shipping company to pay for damages, including tuition reimbursement for the classes they'll likely have to retake once they graduate.

"I'd love an apology first of all. And accountability too," Crane told KSL-TV. "It's a big old corporation with money to spare for a couple of lowly students from Logan, Utah."

"I honestly think that they should compensate us with at least giving us a score," Arnold said.

KSL-TV reached out to ETS for comment but they had not responded by Tuesday evening.

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Debbie Worthen, KSLDebbie Worthen
Debbie Worthen brings nearly two decades of award-winning journalism experience to the KSL Newsroom and is thrilled be working for Utah’s legacy news organization. She anchors KSL 5 News at 4 and Live at 5 with Mike Headrick and reports for KSL 5 News at 10pm. There are countless things Debbie enjoys about working in local news, but storytelling is at the top of the list. Whether it’s meeting the remarkable people of Utah as they do amazing things, informing viewers of critical breaking news and issues that impact their communities or reporting on daily assignments like weather and traffic, Debbie is honored to be the one trusted to tell Utahn’s stories. She believes journalistic integrity and a commitment to accuracy have never been more important than they are now. Debbie started her career as a writer, producer and traffic reporter while finishing her communications degree at The University of Utah before making the jump to a full-time on-air position. (Although you could say she caught the news “bug” at KOLT-News at Cottonwood High School.) After several moves across the country, Debbie and her husband, Brandon Gilbert, moved to Utah to start their family. They love everything Utah has to offer and can’t imagine living anywhere else. Outside the office, Debbie and her family are advocates for at-risk youth and have fostered several children through Utah Foster Care. As a family they enjoy movie nights in the basement, trying new recipes and, a few times a year, traveling to exotic locations!

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