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SALT LAKE CITY — Utah travelers will have access to a resource that aims to make airline travel a little less stressful, starting Monday.
Picture this: A mom, kids and lots of bags rushing to get through the Salt Lake City International Airport.
That's the experience behind Julie Melnick's vision to create something that would help other travelers get through the airport with ease.
The idea is the traveler just needs to get to the airport.
From there, SkySquad will step in to help by alerting passengers before they're set to travel, by offering hands-on help with baggage, navigating check-in, security and the airport, starting at $49.
Mykaleen Lavin, a mom of two young children, said SkySquad would greatly help when flying.
"I've had times where I've been rushing to the gate, screaming out my destination because I didn't know where to go. It'd be so great to have something like this to help me and take me to where I need to go, but also with all the car seats and luggage and backpacks," Lavin said.
SkySquad can also offer support during layovers and arrivals.
All staff members are identified and background-checked so they can accompany passengers through security all the way to the gate.
So far, SkySquad is in seven airports.
The Salt Lake City International Airport is the farthest-west location where SkySquad is offering its services.
"We think it's a great area for families. There are a lot of resorts here in Utah. People come in for skiing. People come in for summer vacation. We think it's a great place to be and set up. The airport is so busy with so many connections and actually some long walks, so we're here to support customers," Melnick said.
SkySquad said it hopes to be in every major airport across the U.S.