Utah's doTERRA forced to recall 1.3M essential oils for not meeting safety standards

doTERRA

Utah's doTERRA forced to recall 1.3M essential oils for not meeting safety standards

By Lauren Bennett, KSL.com | Posted - Apr. 5, 2021 at 2:34 p.m.



PLEASANT GROVE — Three products from Utah-based essential oils multilevel marketing company doTERRA have been recalled for not meeting safety standards from the U.S. Consumer Product Safety Commission.

The safety recall was announced last week and includes the following three products:

  • Deep Blue in a 10 mL glass bottle with a rollerball applicator and black cap
  • PastTense in a 10 mL glass bottle with a rollerball applicator and black cap
  • Deep Blue Touch in a 10 mL glass bottle with a rollerball applicator and black cap

Methyl salicylate, which is found in each of the three products, requires childproof packaging according to the Poison Prevention Packaging Act. According to doTERRA, none of the three essential oil bottles has a child-resistant cap.

If large amounts of the products are ingested or are applied topically to children, there is a risk of poisoning. No injuries or incidents relating to the products have been reported to date, according to the CPSC.

"Consumers should immediately store the products in a safe location out of reach of children until the products can be safely destroyed," doTERRA said in its safety recall notice.

According to the safety commission, the products should be destroyed and replaced with safe alternatives provided by the company. Those who own the recalled products can reach out to the essential oils company for a free replacement, and doTERRA is contacting known purchasers directly.

To qualify for a replacement, consumers need to provide a photograph of the unused product and documentation that they own it, according to doTERRA. Company officials recommended including a photo of themselves with the product or writing an ID number on a piece of paper in the photo.

Those impacted by the recall can reach the company here:

  • Call 800-411-8151, Monday through Friday from 8 a.m. to 8 p.m. MDT and Saturday from 9 a.m. to 2 p.m. MDT
  • Live chat Monday through Friday from 8 a.m. to 10 p.m. MDT and Saturday from 9 a.m. to 2 p.m. MDT
  • Email: cpscrecall@doterranotices.com

The safety commission estimates about 1.3 million units of the recalled products are in circulation. The products were available for purchase at doTERRA's website from Sept. 2018 through Sept. 2020 and sold for $26-$79.

SIGN UP FOR THE KSL.COM NEWSLETTER

Catch up on the top news and features from KSL.com, sent weekly.
By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Policy.

KSL Weather Forecast