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Amazon launches AI tool to help customers spot fake messages

Amazon launches AI tool to help customers spot fake messages

VideoMatt Gephardt, KSL  |  Posted Sept. 10 - 9:03 p.m.  |  Save Story

A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.
Fake name, real bill: Former Taylorsville mayor charged twice under two different names

Fake name, real bill: Former Taylorsville mayor charged twice under two different names

VideoMatt Gephardt, KSL  |  Posted Aug. 31 - 9:04 p.m.  |  Save Story

A billing mix-up left a Taylorsville woman receiving medical bills under a fake name.
Utah homeowners are being flooded with unwanted offers to buy their homes

Utah homeowners are being flooded with unwanted offers to buy their homes

VideoMatt Gephardt, KSL  |  Posted Aug. 27 - 9:04 p.m.  |  Save Story

A West Haven woman says strangers are calling and texting almost daily with offers to buy her home, even contacting her adult children.
Get Gephardt helps Marysvale couple facing collections for paid hospital bills.

Get Gephardt helps Marysvale couple facing collections for paid hospital bills.

VideoSloan Schrage  |  Posted Aug. 26 - 9:01 p.m.  |  Save Story

Imagine being hounded by debt collectors for thousands of dollars in hospital bills that have already been paid.
Utah kids rank 3rd nationally for money lost to online scams

Utah kids rank 3rd nationally for money lost to online scams

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 20 - 9:07 p.m.  |  Save Story

FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.
Get Gephardt helps Utah woman fight to get her power of attorney recognized

Get Gephardt helps Utah woman fight to get her power of attorney recognized

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted July 9 - 9:00 p.m.  |  Save Story

A Sandy woman says even with power of attorney, she could not get a major credit card company to recognize her authority over her brother's finances.
Here are early warning signs that you've been hacked and how you can protect yourself

Here are early warning signs that you've been hacked and how you can protect yourself

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted July 1 - 9:30 p.m.  |  Save Story

The moment you've been hacked, you won't see a big message screaming "YOU'VE BEEN HACKED!" But there much quieter warnings.
Get Gephardt helps Utah author receive royalties after he finds uncashed check years after it expired

Get Gephardt helps Utah author receive royalties after he finds uncashed check years after it expired

Sloan Schrage, KSL  |  Posted June 12 - 5:30 a.m.  |  Save Story

Layton — Long before streaming, downloading or even saving your video game became a thing, there were cartridges. Avid
Steps homeowners should take to help avoid contractor trouble

Steps homeowners should take to help avoid contractor trouble

Sloan Schrage, KSL  |  Posted June 11 - 4:37 a.m.  |  Save Story

Salt Lake City — That bargain basement price you’ve been quoted in a bid for a new roof, driveway or, well, basement,
Utah man says he can't get customer service from Apple because artificial intelligence is calling the shots

Utah man says he can't get customer service from Apple because artificial intelligence is calling the shots

Sloan Schrage, KSL  |  Updated June 10 - 1:59 p.m.  |  Save Story

South Jordan — When Chadd Player bought an audiobook through the Apple Books app, he expected to pay just for that
Utah issues cease-and-desist against suspected crypto pyramid group, BG Wealth Sharing

Utah issues cease-and-desist against suspected crypto pyramid group, BG Wealth Sharing

Sloan Schrage, KSL  |  Updated June 5 - 4:26 p.m.  |  Save Story

Salt Lake City – Every day since the Ksl Investigators first reported the fraud allegations levied by Utah authorities
Lien trap: Why a safety net for homeowners facing a construction lien despite full payment is going away

Lien trap: Why a safety net for homeowners facing a construction lien despite full payment is going away

Sloan Schrage, KSL  |  Posted June 3 - 4:45 a.m.  |  Save Story

Salt Lake City — A safety net for homeowners who’ve had their homes slapped with a construction lien because their
Utah's unclaimed property reaches $178 million as treasurer's office seeks to reunite Utahns with their lost money

Utah's unclaimed property reaches $178 million as treasurer's office seeks to reunite Utahns with their lost money

Matt Gephardt, KSL  |  Posted June 3 - 1:23 a.m.  |  Save Story

Salt Lake City — Over the years, I've helped Utahns find forgotten checks, old refunds and utility deposits — money
Lien trap: Lehi couple says a dispute between roofer and supplier leads to construction lien on their home

Lien trap: Lehi couple says a dispute between roofer and supplier leads to construction lien on their home

Sloan Schrage, KSL  |  Posted June 2 - 4:54 a.m.  |  Save Story

Lehi — The Lehi home of Kaitlin and Tyler Thomas has a brand-new roof. The Thomases said they paid for it in full. So,
Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Sloan Schrage, KSL  |  Updated May 29 - 4:56 a.m.  |  Save Story

West Jordan — A Utah woman thought she found a perfect investment opportunity that would help her make some side money.
Airlines warn of potential flight cancellations as fuel costs rise; here are your rights

Airlines warn of potential flight cancellations as fuel costs rise; here are your rights

Sloan Schrage, KSL  |  Updated May 28 - 5:06 a.m.  |  Save Story

Salt Lake City — As we head into the summer travel season, airlines are warning that the rising cost of jet fuel could
Totaled car: Here's why your car insurance keeps charging you premiums and how you can stop it

Totaled car: Here's why your car insurance keeps charging you premiums and how you can stop it

Sloan Schrage, KSL  |  Posted May 22 - 4:39 a.m.  |  Save Story

Cedar Hills, Utah County — You might assume once a car insurance company totals your ride, cuts you a check and hauls
Utah regulators warn used car dealers that promises can trump "as is" disclaimers

Utah regulators warn used car dealers that promises can trump "as is" disclaimers

Sloan Schrage, KSL  |  Posted May 21 - 9:40 p.m.  |  Save Story

Salt Lake City — Utah’s Division of Consumer Protection is putting used car dealers across the state on notice: “as is”
Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Sloan Schrage, KSL  |  Updated May 21 - 4:36 p.m.  |  Save Story

Ogden — Imagine getting billed month after month for a phone you never wanted and that you thought you had already sent