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Caller ID said Charles Schwab. It was a scammer who stole nearly $3K
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Oct. 22 - 9:01 p.m. | Save Story
A Sandy man thought his financial institution was calling to warn him about fraud. Instead, he was talking to a crook who stole nearly $3,000 from his account — now it's gone.
Payson woman fights for coverage after health plan drops her provider, leaving her with $13K bill
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Oct. 19 - 9:03 p.m. | Save Story
Consumers have some protections when their insurance drops coverage during treatment.
Women dominate list of celebrities drawing most deepfake interest, including some familiar to Utahns
VideoMatt Gephardt, KSL | Posted Oct. 14 - 9:03 p.m. | Save Story
New research ranks the celebrities generating the most interest in deepfakes. Taylor Swift, Scarlett Johansson and Ariana Grande are among the top names. The findings come as a new federal law targets one especially harmful kind of AI-generated fake.
Utah spam call complaints surge after years of declines
VideoMatt Gephardt, KSL | Posted Oct. 12 - 9:03 p.m. | Save Story
Complaints about unwanted phone calls dropped sharply in Utah for years. But new federal data show they are climbing again.
Is there really no enforcement of carpool lanes in Utah?
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Oct. 6 - 10:03 p.m. | Save Story
Frustrated commuters routinely tell Matt Gephardt there's nothing being done to curb drivers from illegally flying solo in the HOV lane, but are they right?
Artificial intelligence dating scams move beyond fake profiles to entire fake apps
VideoMatt Gephardt, KSL | Posted Sept. 28 - 10:34 p.m. | Save Story
Scammers are creating thousands of fake people and putting them on dating apps. The new twist is that it is not just the profiles that researchers say are fake. In some cases, the apps themselves are part of the scam.
'Park outside' recall leaves Utah man asking: Can I break my lease?
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Sept. 22 - 9:02 p.m. | Save Story
A safety recall has left him paying for a leased car that he cannot practically use while he waits months for a replacement battery. Nationwide, the number of vehicles with open "park outside" recalls has surged.
Utah drivers change habits as gas prices climb
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Sept. 16 - 9:02 p.m. | Save Story
With Utah gas prices averaging $4.78 a gallon, new research suggests drivers are changing their habits to save money. Many say they are driving less, combining errands, carpooling or searching for cheaper gas before filling up.
Amazon launches AI tool to help customers spot fake messages
VideoMatt Gephardt, KSL | Posted Sept. 10 - 9:03 p.m. | Save Story
A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.
Fake name, real bill: Former Taylorsville mayor charged twice under two different names
VideoMatt Gephardt, KSL | Posted Aug. 31 - 9:04 p.m. | Save Story
A billing mix-up left a Taylorsville woman receiving medical bills under a fake name.
Utah homeowners are being flooded with unwanted offers to buy their homes
VideoMatt Gephardt, KSL | Posted Aug. 27 - 9:04 p.m. | Save Story
A West Haven woman says strangers are calling and texting almost daily with offers to buy her home, even contacting her adult children.
Get Gephardt helps Marysvale couple facing collections for paid hospital bills.
VideoSloan Schrage | Posted Aug. 26 - 9:01 p.m. | Save Story
Imagine being hounded by debt collectors for thousands of dollars in hospital bills that have already been paid.
Utah kids rank 3rd nationally for money lost to online scams
VideoMatt Gephardt and Sloan Schrage, KSL | Posted Aug. 20 - 9:07 p.m. | Save Story
FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.
Get Gephardt helps Utah woman fight to get her power of attorney recognized
VideoMatt Gephardt and Sloan Schrage, KSL | Posted July 9 - 9:00 p.m. | Save Story
A Sandy woman says even with power of attorney, she could not get a major credit card company to recognize her authority over her brother's finances.
Here are early warning signs that you've been hacked and how you can protect yourself
VideoMatt Gephardt and Sloan Schrage, KSL | Posted July 1 - 9:30 p.m. | Save Story
The moment you've been hacked, you won't see a big message screaming "YOU'VE BEEN HACKED!" But there much quieter warnings.
Get Gephardt helps Utah author receive royalties after he finds uncashed check years after it expired
Sloan Schrage, KSL | Posted June 12 - 5:30 a.m. | Save Story
Layton — Long before streaming, downloading or even saving your video game became a thing, there were cartridges. Avid
Steps homeowners should take to help avoid contractor trouble
Sloan Schrage, KSL | Posted June 11 - 4:37 a.m. | Save Story
Salt Lake City — That bargain basement price you’ve been quoted in a bid for a new roof, driveway or, well, basement,
Utah man says he can't get customer service from Apple because artificial intelligence is calling the shots
Sloan Schrage, KSL | Updated June 10 - 1:59 p.m. | Save Story
South Jordan — When Chadd Player bought an audiobook through the Apple Books app, he expected to pay just for that
