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Vivint Arena to become a cash-free venue

By Ryan Miller, | Posted - Oct. 1, 2019 at 1:36 p.m.

SALT LAKE CITY — Your cash money is no longer wanted at Vivint Arena.

Beginning with the Utah Jazz's first preseason game on Saturday, Vivint Arena will begin its transition to a cash-free venue, arena officials said Tuesday in a media release. Starting this weekend, select locations on the main and upper concourses at Vivint Smart Home Arena will only accept credit, debit and prepaid cards, and mobile payments.

All cash payments will be phased out by next spring.

“We are constantly looking for ways to innovate the guest experience and our pilot program this summer has shown that a cash-free environment results in faster moving lines and increased fan satisfaction,” said Jim Olson, president of Vivint Smart Home Arena. “This conversion to cash-free zones will increase the efficiency of arena operations, allowing for a better fan experience.”

The hope is that with no cash payments, there will be shorter wait times for concessions.

For fans without cards, there will be five cash-to-card kiosks located on the main and upper concourses to help guests convert cash to a Mastercard prepaid debit card, according to the release. There will be no fee to use the machines.

Food services that will be cash-free starting this weekend include R&R Barbeque, El Chubasco, Dippin’ Dots, Hop Shop, Totally Nutz, Farr Ice Cream, Chick-fil-A, Summit Snacks, Corona Cantina, Tenders and Bon Bon.

“We believe our fans will appreciate and adapt quickly to the cash-free concession stands, and there will be plenty of signage in the arena to indicate the payment options,” Olson said. “Whether it is a game, concert or show, our intent is for guests to enjoy their dining experience and not miss any of the entertainment.”

Ryan Miller

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