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Matt Gephardt
Amazon launches AI tool to help customers spot fake messages
Matt Gephardt, KSL | Posted Sept. 10 - 9:03 p.m.
A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.
The barcode is changing: What 'Sunrise 2027' means for Utah shoppers
Matt Gephardt, KSL | Posted Sept. 10 - 11:03 a.m.
The familiar UPC barcode has been on just about everything Utahns buy for more than 50 years. Now, the retail industry is preparing for a new generation of QR codes that could carry more information, work at checkout and help stores track recalls or mark down aging food.
Here's how the rental insurance offered by your landlord leaves you exposed
Matt Gephardt, KSL | Posted Sept. 8 - 9:04 p.m.
If you think the convenient coverage offered by your landlord covers your stuff in case of an unexpected event, here's why you're in for a nasty surprise.
After crash, Utah driver finds big difference in repair estimates
Matt Gephardt, KSL | Posted Sept. 1 - 9:02 p.m.
A Utah man says the body shop he chose estimated repairs after a crash would cost about $4,000 more than the estimate from the shop where the at-fault driver's insurance company sent him.
Fake name, real bill: Former Taylorsville mayor charged twice under two different names
Matt Gephardt, KSL | Posted Aug. 31 - 9:04 p.m.
A billing mix-up left a Taylorsville woman receiving medical bills under a fake name.
Utah homeowners are being flooded with unwanted offers to buy their homes
Matt Gephardt, KSL | Posted Aug. 27 - 9:04 p.m.
A West Haven woman says strangers are calling and texting almost daily with offers to buy her home, even contacting her adult children.
Get Gephardt helps Marysvale couple facing collections for paid hospital bills.
Matt Gephardt, KSL | Posted Aug. 26 - 9:01 p.m.
Imagine being hounded by debt collectors for thousands of dollars in hospital bills that have already been paid.
Phone line dead for weeks, but the bills kept coming
Matt Gephardt, KSL | Posted Aug. 25 - 9:02 p.m.
A West Valley City woman went more than a month without her home phone after a construction contractor cut a line. CenturyLink acknowledged the outage and issued a partial credit.
Utah kids rank 3rd nationally for money lost to online scams
Matt Gephardt, KSL | Posted Aug. 20 - 9:07 p.m.
FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.
Shoplifting survey points to financial strain as Americans struggle with costs
Matt Gephardt, KSL | Posted Aug. 12 - 9:05 p.m.
A new survey found 30% of American adults say they have shoplifted. Experts say the findings may reflect financial desperation as families struggle with the cost of necessities.
Back-to-school bargains: Same supply list cost over twice as much depending where we shopped
Matt Gephardt, KSL | Posted Aug. 7 - 6:16 a.m.
The KSL Investigators shopped the same back-to-school supply list at five retailers. The cheapest complete basket cost just over $30, while the most expensive topped $66.
Get Gephardt helps Sandy mom sort out insurance confusion that left her with $25K bill
Matt Gephardt, KSL | Posted Aug. 5 - 9:03 p.m.
Having a baby isn't cheap. The average hospital bill hovers around $2,900. When a Sandy woman got hit with a bill nearly ten times that, she knew something was wrong.
Get Gephardt helps satellite TV subscriber fight double-billing after DirecTV and AT&T split
Matt Gephardt, KSL | Posted Aug. 4 - 9:04 p.m.
Bundled services became unbundled when AT&T and DirecTV parted ways, leaving a Magna resident to get double-billed by both companies.
Could the resale hustle solve your money problems?
Matt Gephardt, KSL | Posted Aug. 3 - 9:02 p.m.
From storage auctions and liquidation pallets to thrift store finds, people are buying low and selling high. But turning castoffs into cash takes research, patience and a willingness to take risks.
Get Gephardt helps Orem man fight for a refund after his dentist retires mid-treatment
Matt Gephardt, KSL | Posted July 29 - 9:00 p.m.
An Orem man said his dentist retired with thousands of dollars' worth of work left to do on his teeth. When he couldn't get his work completed or his money back, he decided to Get Gephardt.
The $20K starter car is disappearing
Matt Gephardt, KSL | Posted July 28 - 9:04 p.m.
New vehicles priced around $20,000 have nearly vanished from dealership lots, and industry experts say inflation is only part of the problem.
Scam victims can face criminal charges for helping fraudsters
Matt Gephardt, KSL | Posted July 27 - 10:30 p.m.
Getting scammed can cost victims more than money. Some Utahns who believed they had found a job or romantic partner have instead found themselves facing criminal charges.
Salt Lake airport bucked national trend during TSA funding lapse
Matt Gephardt, KSL | Posted July 25 - 9:02 p.m.
Salt Lake City International Airport officials credited newer technology and efforts to support unpaid federal workers with keeping security lines moving during the TSA funding lapse.
Scam victims may have a chance to recover stolen money — but they must act fast
Matt Gephardt, KSL | Posted July 21 - 10:00 p.m.
The FBI has a team that works directly with banks to track and freeze fraudulent transfers, giving victims of scams something they often think they've lost: a chance.
Utah woman worries she's being taken for a ride after classic car restoration stalls
Matt Gephardt, KSL | Posted July 20 - 9:00 p.m.
Working on a classic car is not your typical job; it can take a year or two. But nearly six years and counting?
Voucher instead of cash refund for Utah grandpa after mysterious hotel room cancellation
Matt Gephardt, KSL | Posted July 17 - 10:34 a.m.
A Layton grandfather traveled to New York City for his grandson's college graduation, only to learn his prepaid hotel reservation had been canceled, so he contacted the KSL Investigators.
Scammers trick Utahns into shipping them expensive phones
Matt Gephardt, KSL | Posted July 15 - 9:00 p.m.
Scammers are using compromised customer accounts to order expensive devices, then tricking victims into forwarding the packages.
Utah raises weight cutoff that can drive up vehicle registration fees
Matt Gephardt, KSL | Posted July 14 - 10:00 p.m.
Utah has changed how some heavy vehicles are taxed at registration, raising the cutoff from 12,000 pounds to 14,000 pounds. The change could save some owners hundreds of dollars.
What is driving up your Utah car insurance bill?
Matt Gephardt, KSL | Posted July 13 - 9:30 p.m.
Utah drivers are getting squeezed by car insurance, but new data shared with KSL shows there are some very specific things drivers may be doing that are pushing their bills higher.
