Matt Gephardt

Utah author receives royalties after he finds uncashed check years after it expired

Utah author receives royalties after he finds uncashed check years after it expired

Matt Gephardt, KSL  |  Posted June 15 - 7:01 a.m.

When a Utah author found an uncashed check years after it expired, he asked if it could be reissued. He was told no — it had been cashed. So he decided to Get Gephardt.
Steps homeowners should take to help avoid contractor trouble

Steps homeowners should take to help avoid contractor trouble

Matt Gephardt, KSL  |  Posted June 11 - 6:36 p.m.

Utah regulators have received more than 1,200 complaints involving contractors this fiscal year, so far. Here are steps homeowners should take now to avoid contractor trouble later.
Safety net for homeowners facing a construction lien is going away

Safety net for homeowners facing a construction lien is going away

Matt Gephardt, KSL  |  Posted June 3 - 7:40 a.m.

A safety net for homeowners who've had their homes slapped with a construction lien because their contractor didn't pay a supplier is going away.
Lien trap: Lehi couple says dispute with roofer leads to construction lien on home

Lien trap: Lehi couple says dispute with roofer leads to construction lien on home

Matt Gephardt, KSL  |  Posted June 2 - 10:45 a.m.

The Thomases say they've paid-in-full for their roof but cannot get a lien lifted. The roofing company the couple hired and paid is called RoofTek.
Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing

Matt Gephardt, KSL  |  Posted May 29 - 5:32 p.m.

A Utah investor who said she gave thousands of dollars to BG Wealth Trading spoke out as the cryptocurrency investment firm draws warnings from around the world.
Totaled car? Why your car insurance keeps charging premiums and how you can stop it

Totaled car? Why your car insurance keeps charging premiums and how you can stop it

Matt Gephardt, KSL  |  Posted May 24 - 10:30 p.m.

Would you pay to insure a car you no longer own? It happened to a Cedar Hills man and when he asked his car insurance company for a refund, they refused.
Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones

Matt Gephardt, KSL  |  Posted May 20 - 9:30 a.m.

Imagine getting billed month after month for a phone you never wanted and that you thought you had already sent back to the carrier. That's the situation Terry Caselli faces.
Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it

Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it

Matt Gephardt, KSL  |  Posted May 17 - 5:45 p.m.

A Salt Lake man says he can't get a carrier to stop never-ending misdelivered packages. Sick of the recurring headache, he put in a call to KSL's Matt Gephardt.
Utah HOA ombudsman launches working group to tackle issues and rising costs

Utah HOA ombudsman launches working group to tackle issues and rising costs

Matt Gephardt, KSL  |  Posted May 17 - 9:08 a.m.

If you're looking to buy a new home here, it's likely to be in a Utah HOA. Now, the state has launched a new effort to rein in problems between homeowners and HOAs.
Driveway disaster: Here's how you can spot an asphalt paving scam

Driveway disaster: Here's how you can spot an asphalt paving scam

Matt Gephardt, KSL  |  Posted May 15 - 10:05 a.m.

A Centerville man who spent thousands on a home improvement project done wrong has a warning for the rest of us: Do a little more digging before you hire someone to pave asphalt.
More shoppers using short-term loans for essentials: Here's how to keep them in check

More shoppers using short-term loans for essentials: Here's how to keep them in check

Matt Gephardt, KSL  |  Posted May 13 - 9:36 p.m.

To keep short-term loans in check, don't use them for staples. Paying for next week's groceries becomes even harder when you're still paying for last week's groceries.
West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill

West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill

Matt Gephardt, KSL  |  Posted May 10 - 5:45 p.m.

A West Jordan says he got surprised by $25,000 bill after a mix-up on the procedure's prior authorization.
Here's why used car prices and demand are soaring right now as gas prices skyrocket

Here's why used car prices and demand are soaring right now as gas prices skyrocket

Matt Gephardt, KSL  |  Posted May 10 - 9:03 a.m.

When gas prices go up, used car prices go down, usually. But prices and demand now are climbing. We wanted to know why.
Auto insurance fraud on the rise in Utah

Auto insurance fraud on the rise in Utah

Matt Gephardt, KSL  |  Posted May 5 - 5:03 p.m.

Insurance fraud costs Americans over $300 billion every year — and it's growing.
Power pole vs. garage: Homeowner says she's got 4 weeks to move garage or her power gets cut

Power pole vs. garage: Homeowner says she's got 4 weeks to move garage or her power gets cut

Matt Gephardt, KSL  |  Posted April 30 - 6:33 p.m.

A garage's roof has wrapped around a power pole for nearly 50 years but only now does the power company say the garage needs to go.
Rock chip justice: How worn mud flaps can impact liability for cracked windshields

Rock chip justice: How worn mud flaps can impact liability for cracked windshields

Matt Gephardt, KSL  |  Posted April 29 - 9:35 a.m.

When it appears that a truck with worn out mud flaps kicks up rock that causes rock chip damage to a windshield, is it just bad luck or bad equipment? That's what Philip Munoa was asking.
A new industry aims to help frustrated homeowners out of rooftop solar deals

A new industry aims to help frustrated homeowners out of rooftop solar deals

Matt Gephardt, KSL  |  Posted April 28 - 2:00 p.m.

The rooftop solar industry has a bit of a reputation. The KSL Investigators routinely receive tips from frustrated homeowners about misleading sales practices and confusing financing agreements.
Get Gephardt helps Murray man fight internet provider for promised renewal offer

Get Gephardt helps Murray man fight internet provider for promised renewal offer

Matt Gephardt, KSL  |  Posted April 22 - 9:35 p.m.

Investigators with the Utah Division of Consumer Protection will tell you: The more evidence you have that a company isn't honoring its offer, the easier it is for them to step in and help.
Home insurance premiums in Utah rising at a 'troubling' rate

Home insurance premiums in Utah rising at a 'troubling' rate

Matt Gephardt, KSL  |  Posted April 21 - 7:38 p.m.

Home insurance costs in Utah rose nearly six times faster than paychecks.
Utah woman fights for retail credit after her traded-in devices get lost in shipping

Utah woman fights for retail credit after her traded-in devices get lost in shipping

Matt Gephardt, KSL  |  Posted April 17 - 11:09 a.m.

Who is responsible when your return or trade-in gets lost in shipping when the retailer supplied the label?
Bill pay mistake becomes costly for Utah woman

Bill pay mistake becomes costly for Utah woman

Matt Gephardt, KSL  |  Posted April 3 - 7:39 p.m.

Edwina Greene made a bill pay mistake and sent money to an account she closed years ago. Unable to get her money back, she decided to Get Gephardt.
How to protect yourself from rising threat of voice phishing scams

How to protect yourself from rising threat of voice phishing scams

Matt Gephardt, KSL  |  Posted April 2 - 6:51 a.m.

Security experts warn voice phishing has become a much more common technique to trick people out of sensitive information. Here's how you can protect yourself and your employer.
Federal regulators warn auto dealer groups about surprise dealer fees and deceptive pricing

Federal regulators warn auto dealer groups about surprise dealer fees and deceptive pricing

Matt Gephardt, KSL  |  Posted April 1 - 9:43 a.m.

The Federal Trade Commission has stepped in to warn consumers about deceptive dealer fees and has sent letters to 97 auto dealer groups nationwide.
Find out how new tax breaks will impact your tax return

Find out how new tax breaks will impact your tax return

Matt Gephardt, KSL  |  Posted March 31 - 6:36 p.m.

New tax breaks made possible by the so-called "Big Beautiful Bill" can have a big impact on the tax returns of Utahns. But there are limits.
How scammers are exploiting long wait times at airport security

How scammers are exploiting long wait times at airport security

Matt Gephardt, KSL  |  Posted March 27 - 1:50 p.m.

As hours-long wait times at airport security make headlines, scammers are exploiting the situation.