The Latest: BA says 'many' of its IT systems up and running

The Latest: BA says 'many' of its IT systems up and running


3 photos
Save Story
Leer en español

Estimated read time: 1-2 minutes

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

LONDON (AP) — The Latest on the IT failure at British Airways (all times local):

2:25 p.m.

British Airways says "many" of its IT systems are up and running, but travelers still face cancellations and delays after a global computer failure grounded hundreds of flights.

BA chief executive Alex Cruz says the airline is running a "near-full operation" at London's Gatwick Airport and plans to run all scheduled long-haul services from Heathrow on Sunday. But he says there will still be delays, as well as some canceled short-haul flights.

Passengers still face hours-long lines to check in, reclaim lost luggage or rebook flights at Terminal 5, BA's hub at Heathrow. Cruz said that to reduce overcrowding travelers will only be let into the terminal 90 minutes before their flights.

In a video statement, Cruz apologized, saying "I know this has been a horrible time for customers."

___

8:40 a.m.

British Airways says it's continuing to work hard to resume a normal flight schedule at two London airports a day after a global IT failure crippled its services.

The airline says that it hopes to operate a "near normal schedule" at Gatwick and the "majority of services" from Heathrow on Sunday. BA canceled all flights from both airports Saturday, upending the travel plans of tens of thousands of people on a busy U.K. holiday weekend.

BA operates hundreds of flights from Heathrow and Gatwick on a typical day — and both are major hubs for worldwide travel.

The airline says it will refund or rebook customers affected by the IT failure, which BA officials believe was caused by a power-supply issue rather than a cyberattack.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Photos

Most recent Business stories

Related topics

Business
The Associated Press

    STAY IN THE KNOW

    Get informative articles and interesting stories delivered to your inbox weekly. Subscribe to the KSL.com Trending 5.
    By subscribing, you acknowledge and agree to KSL.com's Terms of Use and Privacy Policy.

    KSL Weather Forecast