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SALT LAKE CITY — Getting a pothole fixed on state and federal roadways is now only a click away.
On Tuesday, the Utah Department of Transportation officially launched a new mobile app designed to help drivers report concerns on roads throughout the state.
The UDOT Click ‘n Fix app allows anyone to notify the agency of an issue on state or federal roads by dropping a pin on a map at the location of the problem, according to UDOT communications systems administrator Becky Parker.
It also allows others to see everything that has been reported, to add their own comments or follow the issue to receive notifications, Parker said.
Once the location is selected, the app asks a few follow-up questions to help the agency understand what needs to be addressed. Concerns are sent to UDOT repair crews, and a response is posted as soon as possible, she said.
Drivers can report issues such as “potholes, animal carcasses, traffic signal timing issues, and holes in fencing,” Parker explained.
There is also an “other” category for issues that might be a bit more unusual, she said.
UDOT can only help with issues on federal interstates and state highways such as Bangerter Highway (state Route 154) and State Street (U.S. 89), Parker said. Also, while safety is a top priority, the mobile tool is for nonemergency purposes only, she added.
It was time for us to have a way for the public to report things to us using their mobile devices. We're just moving forward.
–Becky Parker, UDOT
The app is available for both iPhone and Android users. UDOT Click ‘n Fix can be downloaded from the Apple store, Google Play or by visiting the UDOT website, www.udot.gov, and using the embedded widget.
UDOT employs 630 maintenance workers to care for approximately 6,000 miles of highway across Utah and the growing prevalence of mobile technology prompted the agency to offer motorists a more convenient way to report problems, Parker said.
“It was time for us to have a way for the public to report things to us using their mobile devices,” she said. “We’re just moving forward.”
