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  • Posting Date Jan 24, 2013
  • Closing Date Mar 15, 2013
  • Contact Name Jeremy Madsen
  • Salary N/A
  • Category Information Technology
  • Location Ephraim, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 198730
Member Since: Apr 2008
Favorite of: 1 Person
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    IT Support Technician

    Dynamic Integrations Ephraim, UT | Posted Jan 24, 2013

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    Job Description

    Title IT Support Specialist Wage Information Part or Full Time --$14 - $19 Description The IT Support Specialist???s role is to be part of a cheerful, positive team that provides excellent managed and end-user IT support to small and mid-sized computer networks. This includes installing, configuring, maintaining, and optimizing all desktop, server, and network hardware. The person will also diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support where required. Responsibilities ??? Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. ??? Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system. ??? Perform, test, and monitor routine system backups and restores. ??? Practice IT asset management, including maintenance of IT equipment inventory and related documentation. ??? Manage and/or provide guidance to junior members of the team. Knowledge & Experience & Other ??? Working technical knowledge of network and PC operating systems, including Windows and OSX (MAC). ??? Considerable application support experience. ??? Working technical knowledge of current network hardware, protocols, and standards. ??? Hands-on software and hardware troubleshooting experience. ??? Reliable Transportation Personal Attributes ??? Strong written and oral communication skills. ??? Excellent interpersonal skills. ??? Ability to present ideas in user-friendly language. ??? Self motivated and directed. ??? Ability to effectively prioritize and execute tasks in a high-pressure environment. ??? Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous) ??? Proven analytical and problem-solving abilities. Formal Education & Certification ??? College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.   Title Junior IT Support Specialist Wage Information Part or Full Time --$12 - $16 Description The Junior IT Support Specialist???s role is to be part of a cheerful, positive team that provides end-user IT support to an excellent educational institution, Wasatch Academy, in Sanpete County. This person will be responsible to diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support in a courteous, professional manner. Responsibilities ??? Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, operating system, as well as networked peripheral devices (printers, scanners, etc.) ??? Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system. ??? Create, test, deploy and maintain image backups of standard Windows and OSX desktop configurations. ??? Practice IT asset management, including maintenance of IT equipment inventory and related documentation. ??? Assist Senior IT members in identifying, troubleshooting, and resolving network and other IT-related issues. Knowledge & Experience & Other ??? Working technical knowledge computer operating systems, including Windows and OSX (MAC). ??? Working technical knowledge of current network hardware, protocols, and standards. ??? Hands-on software and hardware troubleshooting experience. ??? Reliable Transportation Personal Attributes ??? Strong written and oral communication skills. ??? Excellent interpersonal skills. ??? Ability to present ideas in user-friendly language. ??? Self motivated and directed. ??? Ability to effectively prioritize and execute tasks. ??? Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous) ??? Proven analytical and problem-solving abilities. Formal Education & Certification ??? High School diploma and 1 years work experience in the computer industry.

    This is a contract position.

    Relocation costs may be covered.

    Requirements

    Personal Attributes ??? Strong written and oral communication skills. ??? Excellent interpersonal skills. ??? Ability to present ideas in user-friendly language. ??? Self motivated and directed. ??? Ability to effectively prioritize and execute tasks in a high-pressure environment. ??? Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous) ??? Proven analytical and problem-solving abilities. Formal Education & Certification ??? High School diploma and 1 years work experience in the computer industry.

    Additional Information

    Email jobs@dynamic.pro

    Apply Now
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