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Hospice & Home Health Community Liaison/Marketer ____________________________________________________________________________ REPORTS TO: Executive Director Full Time/Non-Exempt Position JOB DESCRIPTION: Under the direction of the Executive Director, develops and implements a regular structured program of contact and outreach to identify new referral sources and to maintain on-going relationships with physicians and referral sources that will increase census and preference for Quality Solace Services Lifecare & Hospice services. Determines primary decision makers and proactively builds positive, solid working relationships with members of the medical community. Promotes and positions Quality Solace Services Lifecare & Hospice???s patient care service through regular visits in a manner that illustrates and reflects Quality Solace Services Lifecare & Hospice???s quality of care and unique capabilities. Works to build the brand of Quality Solace Services as the preferred home health and hospice provider along the Wasatch Front service area. Develop, achieve and exceed agency goals for growth and census management. FUNCTIONS: Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing referring physicians; facilities; case managers, discharge planners, and social workers in hospitals and skilled nursing facilities, assisted living facilities, physician clinics and other health care providers. Maintains organized account information on each client, tracks visits/results on agency data base. Identifies and prioritizes key accounts. Uses superior customer service to maintain current and establish new business relationships Provides input and assists in organizing educational and appreciation activities such as National Hospice and Palliative Care Month, National Nurses??? Week, Veteran???s Day and other opportunities to enhance the Quality Solace Services Lifecare & Hospice brand in the community. Actively participates in Marketing Department meetings and activities and attends Quality Solace Services Lifecare & Hospice Staff Meetings and Case Conferences. Provides editorial input for On Call physician newsletter and Stepping Stones To Solace community newsletter. Provides input in development of agency marketing plan and collaborates with other staff, as assigned. Helps build collaborative working relationships both internally and externally. Participates in the agency???s Performance Improvement program and Professional Advisory Committee program as appropriate. Performs specific assignments as requested
Relocation costs may be covered.
Qualifications: Proven record of accomplishment in achieving new patient referrals and building relationships with referral sources. Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, community agencies, patients and families Possess medical community knowledge and an understanding of and commitment to the home health and hospice philosophy. Minimum of a Bachelor???s Degree, ideal candidate has at least two years experience in home health/hospice related medical sales and marketing in local market. Must be highly motivated, energetic and possess strong interpersonal relationship and communication skills. Excellent spoken and written communication skills Able to work independently and perform physical activities of the job Computer literate/familiarity with various software programs Possess a valid Utah Driver???s License, valid auto insurance, and a reliable vehicle for field use. Primarily conduct pre-admission patient/family visits at the physicians' request to determine the eligibility for home health and hospice care services. Able to effectively communicate Medicare/Medicaid Home Health and Hospice benefit to beneficiaries. Ensure effective communication and collaboration with other agency associates. Actively participate in weekly operation meeting, bringing relative data, reports to meeting for review as well as information regarding changes within accounts and referral sources. Communicate with RN and DPCS when patients are admitted to agency for home health and hospice care. Assist administration in timely processing of physician orders. Interested candidates please email resume to: 1. Amanda Gonzalez- (email@example.com) 2. Nino Calfa- (firstname.lastname@example.org)
Interested applicants, please email resume to
1. Amanda Gonzalez- email@example.com
2. Nino Calfa- firstname.lastname@example.org