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KSL Investigates: Is Healthy Together app worth investment after state turns off main feature?

Mike Headrick, KSL TV and Cindy St. Clair, KSL TV  |  Posted Jul 10th - 7:45am

A piece of technology designed to better help contact tracing in Utah has failed to attract enough users or provide the desired data, making it all but useless for health departments.

Gephardt: Malware hiding in some free downloadable tax forms

Matt Gephardt, KSL TV  |  Posted Jul 9th - 12:20pm

Tax season always brings about scams for some unscrupulous folks, but new research shows COVID-19 may be amplifying the problem.

Gephardt: COVID-19 causing coin shortage for Utah retailers, banks

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 7th - 9:04am

The coronavirus pandemic has brought runs on toilet paper, disinfecting products and more, but the latest shortage has been pocket change.

Refund Roulette: Gephardt investigates why wrong ticket holders received refunds

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 3rd - 10:14am

The COVID-19 pandemic has thrown more than a few curveballs at folks who bought tickets to now-canceled events this summer.

Gephardt: Movers who jack up prices rack up complaints

Matt Gephardt, KSL TV  |  Posted Jul 1st - 9:43am

Imagine moving to a new state, only to have your moving company refuse to deliver your possessions unless you pay them way more than their original bid.

Gephardt: What homeowners insurance covers in a wildfire

Matt Gephardt, KSL TV  |  Posted Jun 30th - 10:22am

After any disaster, the big questions on many people’s minds are who pays to rebuild, and what exactly is covered by insurance?

Gephardt: $1.4 billion in stimulus payments went to deceased Americans

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted Jun 29th - 9:04am

Dead people don’t need stimulus money – but many got it.

KSL Investigates: Are shoppers ignoring store requests to cover their faces?

Matt Gephardt, KSL TV  |  Posted Jun 26th - 8:44am

Even with health officials and politicians talking about the importance of wearing them, plenty of people have formed their own opinion about the importance of face coverings.

Gephardt: Cash-free becoming norm during coronavirus pandemic

Matt Gephardt, KSL TV  |  Posted Jun 20th - 4:46pm

As more and more people are choosing plastic as their payment option of choice, many retailers are leaving cash behind — and it’s not just due to the risk of COVID-19.

State Treasurer’s office launches webathon to reunite Utahns with forgotten money

Matt Gephardt, KSL TV  |  Posted Jun 20th - 8:31am

The COVID-19 pandemic has caused more than its fair share of economic upheaval, leaving many people strapped for cash.

Magnet for mischief: KSL investigates alarming rise in police calls to abandoned waterpark

Mike Headrick, KSL TV and Cindy St. Clair, KSL TV  |  Posted Jun 19th - 9:02am

Raging Waters. Seven Peaks Salt Lake. However you remember it, it was once a beacon of summer fun for thousands of Utahns.

Police use of force: The KSL Investigators explore policy & law

Mike Headrick, KSL TV  |  Posted Jun 18th - 4:01pm

It’s been more than 30 years since case law came out of the courts, dictating when an officer can use deadly force.

Officers & oversight: Do civilian review boards in Utah have enough power?

Brittany Glas, KSL TV and Cindy St. Clair, KSL TV  |  Posted Jun 12th - 8:35am

Thousands of protesters spent the past two weeks filling the streets of Utah’s capital city demanding change across the state — calling for police reform and de-escalation training.

Gephardt: Utahn says travel agency wanted him to pay for airfare refund

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jun 11th - 9:14am

It’s no secret the COVID-19 pandemic has prompted thousands of travelers to cancel flights. But imagine being told that you have to pay a fee if you want a refund.

Stimulus scams are spiking, consumer protection experts say

Matt Gephardt, KSL TV  |  Posted Jun 10th - 7:22am

AARP’s Director of Fraud Prevention Programs Kathy Stokes said fraud around stimulus payments is rampant.

Gephardt: How a little-known feature can keep credit card fraud going

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jun 5th - 8:21am

Whenever we see suspicious activity on our credit or debit cards, the general operating procedure is to have the bank reverse the charge and issue us a new card number.

Gephardt: Confusion has some trashing their stimulus money

Matt Gephardt, KSL TV  |  Posted Jun 4th - 8:46am

Many people’s stimulus checks were directly deposited into their bank account while others got a paper check from the IRS, which came in clearly identifiable envelopes showing they were from the U.S. Department of the Treasury.

Gephardt: Most price gouging complaints aren’t criminal, investigators find

Matt Gephardt, KSL TV  |  Posted Jun 1st - 9:52am

Utah has received hundreds of complaints of price gouging amid the pandemic, but officials have only taken action on four of those cases.

Gephardt: How solar panels affect loans, refinancing and selling your home

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted May 29th - 10:41am

Home solar panels are enjoying their day in the sun. A recent Pew Research Center survey found nearly half of homeowners have given serious thought to adding solar power in the past year.