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This is Fred Ball for Zions Bank, speaking on business.
Most of us tend not to notice the binding on a book, that is, until it begins to wear and fall off. Troy Jolley, however, thinks about it everyday. Troy operates and partly owns Express Solutions, a company that specializes in an assortment of post printing services.
Originally, Bryce Berry started the company in 1995 after noticing a niche in the market for fast, reliable bookbinding. Five years later, however, Bryce found himself dealing more and more with the logistics of the business rather than with the customers he loved, so he sold the company to Troy and his father, Dean. When Bryce started the bindery, he worked out of a 600 square-foot garage with one other employee. Now, seven years later, Express Solutions occupies a 35,000 square-foot facility and employs 50 full- and part-time employees, including Bryce as the vice president of sales.
Troy told me that Express Solutions can do any type of post presswork. In other words, they do anything you want to a document after it has been printed. For example, they do perfect binding, plastic coil binding, drilling, hard binding and folding. They can even shrink-wrap the books and ship orders to any location their customers request.
Express Solutions gets its name from the company's ability to finish orders faster than other binding companies ... without compromising quality or customer service. With their equipment, Troy tells me it takes them half the time it takes other binderies to complete the same type of project. One job took them just a week and a half to put a soft cover on an order of 70,000 books, each three inches thick. With a reputation for quick and efficient service, Express Solutions now receives requests from clients in Colorado, Nevada, and other nearby states.
Troy says their guiding philosophy is to finish the job as soon as the customer needs it done, regardless of the size of the order. Express Solutions fills small orders from private individuals with the same haste it fills large orders from companies such as Franklin Covey.
Things are looking good for Express Solutions. With an average growth of 20 percent a year, the full service bindery is poised to add its own chapter to the binding business.
For Zions Bank, I'm Fred Ball. I'm speaking on business.
