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Provo alarm company under fire for sales tactics



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SALT LAKE CITY (AP) -- A Provo-based home security system maker is under fire in multiple states after allegations of pushy and deceitful sales tactics.

Complaints about APX Alarm Security Solutions, Inc. have been filed with state attorney general offices in Maryland, Georgia, Louisiana, Utah and Nevada. The company recruits students from local universities to sell and install home alarm systems during summer months.

Consumers have complained that door-to-door sales representatives pushed them into contracting for services, provided false information or backdated contracts. They also say the company refused to let them out of contracts within a three-day cancellation period.

A company spokeswoman denies the allegations.

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Information from: Deseret Morning News

(Copyright 2008 by The Associated Press. All Rights Reserved.)

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