News / Utah / 

Provo alarm company under fire for sales tactics

Estimated read time: Less than a minute

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in its archived form does not constitute a republication of the story.

SALT LAKE CITY (AP) -- A Provo-based home security system maker is under fire in multiple states after allegations of pushy and deceitful sales tactics.

Complaints about APX Alarm Security Solutions, Inc. have been filed with state attorney general offices in Maryland, Georgia, Louisiana, Utah and Nevada. The company recruits students from local universities to sell and install home alarm systems during summer months.

Consumers have complained that door-to-door sales representatives pushed them into contracting for services, provided false information or backdated contracts. They also say the company refused to let them out of contracts within a three-day cancellation period.

A company spokeswoman denies the allegations.


Information from: Deseret Morning News

(Copyright 2008 by The Associated Press. All Rights Reserved.)

Most recent Utah stories

Related topics



Catch up on the top news and features from, sent weekly.
By subscribing, you acknowledge and agree to's Terms of Use and Privacy Policy.

KSL Weather Forecast