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[IN] CST CSE HHP HTS HOU CPR
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TO BUSINESS EDITORS:
CSAA Five Diamond Certification Awarded to Alarm Relay
SAN DIEGO, April 14, 2014 /PRNewswire/ -- Alarm Relay, a nationwide
leader in the alarm monitoring industry, today announced that the
company earned the prestigious CSAA Five Diamond Certification. The
Central Station Alarm Association (CSAA) focuses on reducing false
alarms, ensures compliance among Central Station operators, and
assures the development and commitment to industry standards to
provide the highest performance levels in Central Stations.
Completing the CSAA Five Diamond Program grants acute distinction
among all other Central Stations. To achieve this title Alarm Relay
met these five points of excellence:
1. Commitment to random inspections and quality criteria standards by
a nationally recognized laboratory such as FM Global, Intertek/ETL,
and UL. 2. Commitment to the highest levels of customer service. 3.
Commitment to ongoing job-related education and testing by having 100%
of its Central Station operators certified using the CSAA online
training series. 4. Commitment to raising the industry standards
through CSAA membership and participation in its activities. 5.
Commitment to reducing false alarm dispatches.
Alarm Relay met these standards and commits to continuing to excel at
these standards each year. Five Diamond Certification standing must be
reevaluated every year by the Central Station Alarm Association. In
addition, any new operator at Alarm Relay must complete the CSAA
training course to assure quality and compliance.
Currently, less than 200 Central Stations are Five Diamond Certified.
With thousands of Central Stations in the U.S. alone, Alarm Relay
created differentiation among the rest and remains dedicated to
providing their customers with the most safe, reliable and
conscientious security solutions on the market.
For more information, visit www.alarmrelay.com or call (800) 762-9964.
Media contact Camber Scanlon, Alarm Relay, Inc. (619) 442-9595 x142
About Alarm Relay
Since 1972, Alarm Relay continues to provide competitively priced
alarm monitoring solutions to clients on a nationwide basis. They are
a UL Listed Central Station, CSAA Five Diamond Certified, and a Better
Business Bureau accredited organization with an A+ rating. The company
employs a team of dedicated professionals and uses state of the art
technology to deliver excellent customer service and innovative
solutions to their clients.
Read more news from Alarm Relay.
SOURCE Alarm Relay
-0- 04/14/2014
/Web Site: http://www.alarmrelay.com
CO: Alarm Relay
ST: California
IN: CST CSE HHP HTS HOU CPR
SU: AWD
PRN
-- PH03752 --
0000 04/14/2014 12:30:00 EDT http://www.prnewswire.com
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