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FirstDigital Telecom is looking for a self motivated and hard working individual to join our team. In this position you will install, maintain, and troubleshoot residential voice, internet and TV services. Send resume to firstname.lastname@example.org - $14/hour - $18/hour DOE - Company Truck Provided - 11 Paid Holidays - Additional Paid Time Off - Great Health and Dental Benefits - 401(k) with Company Match - Free Downtown SLC Parking - Opportunity for Overtime and/or On Call Work
- Install and troubleshoot Internet and Voice Services - Maintain cable satellite dish system by installing equipment; programming and calibrating equipment; and adhering to company established quality standards - Improve service by listening to customer's description of issues; diagnosing, troubleshooting, and repairing problems - Partner with Data and Voice departments to maintain project cabling plant, including engineering records - Develop customer rapport by effectively resolving concerns and answering questions over the phone and in-person
- Working knowledge of residential telecommunications wiring - Must be able to read and understand project diagrams and cabling plans - Understanding of Telecom Color Code for copper and fiber media - Strong diagnostics skills - Ability to work in a team environment to ensure overall customer satisfaction - Knowledge of DIRECTV’s MFH2 Configuration is a plus - Excellent interpersonal relationship and communications skills with professional appearance - Valid Driver’s License and Clean Driving Record