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The Assistant General Manager/Director of Sales will support the General Manager with all aspects of the hotel operations. The AGM/DOS must also demonstrate strong communication skills and excellent leadership abilities. The intent of the AGM position is projected to prepare an individual for a GM poison. A bachelor's degree and 2 years previous hotel experience is preferred. The AGM/DOS must also work with all hotel departments to provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving hotel and brand goals. Routine duties of the Assistant General Manager include: ??? Maintaining exceptional guest services relations to stimulate repeat business ??? Conducting sales calls and tracking sales efforts ??? Attending local community meetings and events ??? Developing and tracking Internet marketing sources ??? Assisting with managing, hiring and scheduling staff ??? Completing daily occupancy / revenue reports ??? Assisting with payroll, accounts payable, billing and collections ??? Completing inventories and ordering supplies ??? Regular work hours with flexibility in work schedule that may include afternoons, nights, weekends and holidays. ??? Adhering to and enforcing company policies, safety rules, and compliance Responsibilities may also include driving the company van for guests and using your vehicle to run errands for the hotel (with mileage reimbursement). Competencies include concise, clear verbal and written communication skills. Excellent guest services and conflict management skills. Demonstrate ability to interact with coworkers in a variety of situations and maintain a calm demeanor in a continually changing environment. Interact professionally with supervisors, guests, vendors and corporate employees. Model ethical and honest leadership skills. Qualifications include Associates degree in Hotel Management, Business Administration or related field and/or a minimum of three (3) years of experience in sales and hotel management or equivalent combination of education and experience. Demonstrate knowledge of computers, MS Office, and property management system experience strongly preferred.
Relocation costs may be covered.
A bachelor's degree and 2 years previous hotel experience is preferred.
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