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  • Posting Date Oct 08, 2013
  • Closing Date Nov 26, 2013
  • Contact Name N/A
  • Salary N/A
  • Category Customer Service
  • Location West Valley City, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 251468
Member Since: Nov 2012
Favorite of: 3 People
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    Collections Specialist PM Shift

    Discover Financial Services West Valley City, UT | Posted Oct 08, 2013

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    Job Description

    Teachers, Students, & anyone with morning responsibilities looking to start work in the afternoons, this is the perfect opportunity for you... Plus a 10% Shift differential for PM shifts!!! This is not your typical collections position. . . As a Collections Representative, you will work with customers that have fallen past due in making payments to their account as well as encouraging them to use their card in the future. Representatives use professional and persuasive communication skills as well as strive to keep the goodwill of our customers. 1. Review past due accounts and call customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. 2. Contact credit, employment and other references when unable to locate a customer. Maintain accurate records of new addresses and providing information to other departments. 3. Work with the customer to come to an agreeable plan for bringing the account current.

    Relocation costs may be covered.


    1. Must have High School diploma or GED equivalency 2. At least 6 months stable work history 3. Effective communication skills required 4. Must be able to work on a computer and sit for long periods of time 5. Demonstrate enthusiasm and professionalism 6. Team player is a must! Benefits: *Paid training *Competitive performance incentive plan *Excellent benefits package that begins date of hire *On-site fitness center *Full service cafeteria on-site *Eligible for 401K, Pension and Employee Stock Puchase Plan discounts *10% shift differential pay for working the PM Schedule: Monday - Friday, with 3-4 Weekend shifts per month (Saturday and/or Sunday). This is an afternoon shift. Training is 1:00pm-8:00pm. Start date is November 18.

    Additional Information

    TO APPLY: Visit our career site at or click the direct link:

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