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MASTER/JOURNEYMAN TECHNICIAN Immediate opening / Top Pay The Master/Journeyman Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Master/Journeyman Technician works together with all Service personnel and management to ensure the satisfaction of our customers. The Master/Journeyman Technician reports to the Service Manager. ESSENTIAL FUNCTIONS AND DUTIES ??? Perform work as outlined on repair order with efficiency and accuracy, in accordance with company and manufacturer standards. ??? Diagnose cause of malfunction ??? Complete all work according to the applicable safety requirements ??? Road-test vehicles to ensure quality of repair work. ??? Accurately record time spent on repairs utilizing company time clocking procedures. ??? Document work performed on repair order and document test procedures/results. ??? Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as ???special tools???. ??? Return special tools to proper place. ??? Use shop supplies and materials in a practical and economical manner. ??? Maintain an organized and clean workspace, completing a stall cleaning every day. ??? Ensure that customer???s vehicles are returned to them as clean as they were prior to being serviced. ??? Training ???Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training. ???Participate in and utilize technical training as assigned by management. ???Review the technical bulletins and other publications as assigned by manufacturer. ??? Constructively communicate with other dealership personnel as required to satisfy client needs. ??? Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers. ??? Maintain personal grooming, hygiene, and uniform standards according to departmental policies. ??? Arrive at work, take breaks, and depart work at the times designated by management. PERFORMANCE MEASUREMENTS PERFORMANCE EXPECTATIONS ??? Fixed First Visit (FFV) At or above zone group average ??? Productivity Exceed 100% ??? Maintain manufacturer certification
Relocation costs may be covered.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES The following knowledge, skills and abilities are needed to be successful in this position: ??? Time Management ??? ability to manage one???s own time ??? Extensive Automotive Technical Knowledge ??? Minimum 5+ years ??? ASE and manufacturer certification required ??? Strong attention to detail
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