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Cardon Outreach is a cycle revenue management corporation that has many lines of service in the healthcare industry. Our work makes a positive difference to thousands of people and hundreds of hospitals and clinics, in communities all over the nation, every day. We are an agency that advocates between the healthcare facility and the patient, helping self -pay patients, or patients that have not met their insurance deductible, qualify for government funded programs such as; Medicare, Medicaid, Disability, Workman's comp, at no cost to the patient. We work tirelessly to reduce the financial burden of medical costs on Americans and on the healthcare providers who serve them We are seeking a several positions on our DA Team/Disability. Full time with benefits, 401K, HSA, and PTO. Regular Business hours,Monday through Friday. We are currently located in Sandy but moving to Draper by Oct 2013. Primary Responsibilities: Collaborating telephonically with individuals who are potentially eligible for federal disability benefits. Securing the information necessary to determine if the individuals meet Social Security's non-medical and medical criteria. Providing empathetic, efficient and effective advocacy that results in an accurate assessment of eligibility and positive, productive relationships with the individuals with whom we come in contact. Demonstrating a commitment to customer service. Presenting a professional and informed demeanor. Reviewing medical documentation. Completing and forwarding all necessary forms and electronic documents. Partnering with colleagues, hospital staff, case management, and family members to ensure that we gain contact with the individual and obtain the information necessary to help. Solving problems and researching methods of overcoming roadblocks in the screening and application process. Meeting productivity and performance standards requisite to success at Cardon Outreach. Attending to various reports as instructed by supervisor. Tracking and recording all account progression via Cardon Outreach technology platforms. Attend, participate in, retain, and apply training provided by Cardon Outreach and the department
Relocation costs may be covered.
Preferred Skills/Experience: Excellent verbal and written communication skills, including the ability to understand others and effectively disseminate technical information. Excellent customer service skills. Ability to work independently and manage time effectively. Experience in social work and/or case management. A positive attitude that is flexible and adaptable to a changing environment. Eagerness to accomplish tasks and willingness to be creative about completing them. A personal sense of excellence. Strong organizational skills. Results and achievement oriented. Required computer skills: must have experience with data entry and word processing, be capable of operating routine office equipment, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications . Degree desirable Bilingual,particularly desirable but not necessary. English/Spanish Cardon Outreach is an equal opportunity employer.