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  • Posting Date Sep 05, 2013
  • Closing Date Oct 05, 2013
  • Contact Name Steven Warr
  • Salary N/A
  • Category Customer Service
  • Location American Fork, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 245887
Member Since: Mar 2011
Favorite of: 3 People
Page Views: 10 Views

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    Customer Solutions Associate I

    BidSync American Fork, UT | Posted Sep 05, 2013

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    Job Description

    BidSync offers a unique service by eliminating excessive paperwork and enormous paper filing systems usually involved in government bidding by allowing the process to be completely online. It was specifically designed to save time and money in locating qualified suppliers who sell the products and services government agencies need. Each day the system helps thousands of people across the country in their procurement activities. RESPONSIBILITIES: Provide expert support to our customers in a respectful and timely manner Help customers register with our system Assist in maintaining accounts to reflect accurate and useful information Answer calls/emails from customers Troubleshoot with our team and/or programmers to help fit the needs of our customers to make their experience with our system simple and pleasant Activate new customers Merge customer accounts If needed, on the spot simple training for customers and guide them through the process of placing an offer Candidate must be responsible for taking ownership as part of a team, driven to achieve results and passionate about delivery business value Participates in special projects and performs other duties as required BIDSYNC SUMMARY: Want to be part of something great" Want to be part of a dynamic and growing team" Looking for a challenging role with a growing company? Look no further. We have an exciting and positive company environment where we are committed to helping our employees grow and achieve their personal and professional goals. Great Benefits Include: Vacation Sick Time Holidays Medical Dental Vision Flex Spending Account 401K Matching (No vesting period) Company Subsidized Snack/Soda Machines Stock Appreciation Rights Short-term/Long-term Disability Life Insurance Pool Table Employee and Peer-Recognition Awards Our team success has been recognized and awarded by Inc 5000, the last three years, for fastest growing companies as well as several other local awards. We regularly celebrate our successes at Lagoon, Jazz games, the Hogle Zoo and with many other events throughout the year. We want your talent to be part of this exciting adventure!

    Relocation costs may be covered.


    REQUIREMENTS: 1+ years customer service experience Ability to relate to customers and internal employees at all levels Basic computer knowledge: i.e. Word, Excel, Power Point and Firefox/Internet $10/hour starting Additional Information: Job Level: Entry Level (less than 2 years) Number of Openings: 1 Years of Experience: Less than 1 Year Level of Education: High School/GED Starting Date : ASAP

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