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Job Summary: The Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Receptionist is expected to have the phone system open and operating promptly at 8:00 a.m. and throughout the day until 5:00 p.m. Relief phone coverage will be provided for a one-hour lunch, as well as morning and afternoon breaks of 10 minutes each. The Receptionist should work with relief coverage to determine appropriate times for lunch and breaks. Also the receptionist may assist other administrative staff with overflow work, including document development, data entry and internet research tasks. CORE FUNCTION & RESPONSIBILITIES: ??? Professionally administer all incoming calls. ??? Ensure phone calls are redirected accordingly. ??? Greet guests in a professional, friendly, hospitable manner. ??? Open and close visitor area (locking doors, closing blinds, turning off lights). ??? Type memos, correspondence, reports, and other documents. ??? Perform a variety of clerical duties. ??? Will take and retrieve messages for various personnel. ??? Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. ??? Receive, sort and forward incoming mail. Maintains and routes publications. ??? Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). ??? Assists in the ordering, receiving, stocking and distribution of office supplies. ??? May also assist with other related clerical duties such as photocopying, faxing, filing and collating. ??? On-Boarding: Create a Welcome Package For New Hires ??? Create files for each new hire ??? Employee, Contractor, Temp, Driver ??? File all of the documents from HR on-boarding within 24 hours. ??? Trade Shows/Conferences ??? initial information gathering / completing forms, etc ??? Conference Room Maintenance ??? straighten at the end of the day, meeting prep, cleaning monitors, etc. ??? Maintain and Update Travel attendance calendar for Executive team ??? Maintain Birthday calendar and celebration items ??? Schedule conference room, internal and external ??? Order Business Cards ??? Order Nameplates ??? Assist with all party planning ??? Print posters, banners ??? Assist with items for internal communication ??? Other duties may be assigned to meet business needs.
Relocation costs may be covered.
QUALIFICATIONS: ??? Excellent phone etiquette. ??? Punctual ??? Should be customer service driven. ??? Knowledge of MS Office (Word, Excel, Outlook, Access, Powerpoint). ??? Able to multi-task. ??? Possession of strong organizational skills. ??? Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. ??? Ability to work independently on assigned tasks as well as to accept direction on given assignments. Work out a schedule for AA???s to cover phones during lunch or illness ??? Other duties as assigned ??? Proficiency MS Office- to update org charts, Power point, Excel sheets ??? Take pictures of new hires and a short bio ??? DOT recordkeeping and auditable ??? Follow through is vital and prioritize ??? Able to work collectively with the administrative team associates. Education/Training/Experience ??? Possession of a high school diploma or equivalent (GED). ??? 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position Compensation is based on experience Equal Opportunity Employer
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