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  • Posting Date Jul 09, 2013
  • Closing Date Jul 31, 2013
  • Contact Name John Mitchell
  • Salary N/A
  • Category Customer Service
  • Location Salt Lake City, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 235635
Member Since: Jan 2012
Favorite of: 1 Person
Page Views: 3 Views

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    Technical Support Engineer

    eFolder, Inc. Salt Lake City, UT | Posted Jul 09, 2013

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    Job Description

    eFolder is a fast-growing provider of cloud storage and related services, sold exclusively through the IT channel. We're looking for sharp-minded, team-centric people who enjoy being challenged and helping others. Learn more about us here: eFolder provides competitive benefits for full-time positions, including payment of 100% of health insurance premiums, the ability to work from home as part of a distributed office, and a culture of work-life balance. Salary will be set based on experience. A full-time position is open for a Technical Support Engineer. In this position, we hope you will be an effective mentor to the IT engineers that work for our channel partners---we will provide an environment conducive to learning and the tools you ask for, the rest is up to you! Consider the technical depth required to be effective as an IT engineer for a managed service provider, and then up the ante. ?? You will be supporting all technical needs of the IT engineers of our channel partners. ?? You will not be teaching end-users what the cup-holder in their computer is for. ?? You will be working with the very best tools and technologies. ?? You will not be walking through mindnumbingly tedious diagnostics over the phone without screen sharing software. ?? You will be challenged to keep up with our ever-changing suite of data protection products. ?? You will not be asked to disregard the best interests of our partners or customers. ?? You will be working with all things Microsoft, Linux, OSX, networking, email, backup, virtualization, and security, and on hard problems that change every day.

    Relocation costs may be covered.


    *Backup Software experience: eFolder, StorageCraft, AppAssure; or other Enterprise level backup solutions *Fluent with MS Server - all versions *Active Directory Experience *Strong knowledge of MS Exchange & MS SQL *Comfortable with VM applications *Mac & Linux experience a plus *Familiarity with Professional Services Automation (PSA) products and CRM products *Able to work from home - Be a self starter *Work with a team and individually

    Additional Information

    Go to and follow the directions to get in touch with us.

    We look forward to hearing from You!

    Apply Now
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